Inside Sales Engineer - HVAC/R International

About us:

HVAC/R International is a leading Master Distributor for Dunham-Bush USA, supporting customers across Florida, Latin America, and the Caribbean. With over 100 years of combined industry experience, our team is known for its expertise, strong customer relationships, and commitment to delivering high-quality HVAC solutions.Founded in 2002, we’ve played a key role in driving the growth of the Dunham-Bush brand, including a joint venture to bring manufacturing back to the U.S. Today, we continue to build on that momentum with a fast-paced, collaborative environment where employees have the opportunity to learn, grow, and make a real impact.If you’re looking to join a company with deep industry roots, strong leadership, and exciting growth opportunities, HVAC/R International is the place to build your career.

Role: Inside Sales Engineer

Reporting directly to the Sales Manager, the Inside Sales Engineer supports day-to-day sales operations by partnering closely with Sales Engineers to drive business success. This role is responsible for managing inbound inquiries, gathering key project and customer information, and assisting with a wide range of sales-related activities. The ideal candidate is highly organized, responsive, and collaborative, with a strong ability to support technical sales efforts in a fast-paced environment

Responsibilities:

• Serve as a technical advisor and product expert throughout the HVAC sales process.
• Collaborate with Sales Engineers and customers to understand project requirements and recommend appropriate solutions.
• Utilize selection software and technical tools to identify and propose optimal HVAC systems based on project specifications and site conditions.
• Prepare detailed proposals, submittals, and performance documentation to support sales efforts.
• Deliver technical presentations and product demonstrations to customers, contractors, and consultants.
• Provide pre-sale and limited post-sale support, including product guidance and troubleshooting.
• Assist with pricing, quoting, and ensuring accurate product configurations.
• Partner with engineering and product teams to develop custom solutions when needed.
• Maintain accurate records of customer interactions, proposals, and feedback.
• Stay current on industry trends, codes, and emerging HVAC technologies.

Requirements:

• Bachelor’s degree in Mechanical Engineering, HVAC, or a related field.
• 1–3 years of experience in HVAC applications, technical sales, or sales support.
• Strong technical knowledge of HVAC systems and commercial/industrial applications.
• Familiarity with HVAC design principles, building specifications, and relevant standards (ASHRAE, AHRI, etc.).
• Proficiency with HVAC selection/software tools and Microsoft Office Suite.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally.
• Strong problem-solving skills and ability to develop effective, customer-focused solutions.
• Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced environment.
• Experience in HVAC manufacturing or working with sales/distribution channels is a plus.

Estimated compensation: $68,000–79,000/yr with flexibility based on experience and skills.

HVAC/R International provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.