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Fraud Analyst (all genders)

Posted about 2 hours agoFull-time, ContractorGermany
Description

Distribusion is the world’s leading ground transportation marketplace and gives travellers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and Booking.com.

We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by two leading VCs (TQ Ventures & Lightrock), and now, following our recent $80m Series C funding, we are ready to push beyond.

As a Fraud Analyst in our E-commerce teams, you will be responsible for detecting and preventing fraudulent transactions across our platform, leveraging past experience in the payments industry, anti-fraud technologies, or B2C e-commerce travel industry experience. This role involves analysing transaction patterns, assessing risk, implementing fraud prevention strategies, and collaborating closely with cross-functional teams to ensure we deliver a secure and seamless experience for our users.


What you will do:

  • Take full ownership of defining and creating key performance indicators (KPIs) to track fraud rates and payment acceptance, shaping the future of our fraud detection strategy

  • Lead the review process for payments, utilising both manual tools and large data exports, ensuring we stay ahead of potential fraud threats

  • Own the optimisation of fraud detection by adjusting fraud rules across our Payment Service Providers (PSPs) and various fraud analysis platforms

  • Proactively identify and recommend new data points to enhance fraud detection capabilities, making a direct impact on the team’s decision-making

  • Collaborate with anti-fraud partners to gain in-depth knowledge and continuously improve our usage of their services, ensuring we maximise their value

  • Conduct detailed manual fraud analysis through PSP interfaces and Excel, taking a hands-on approach to identify and resolve fraudulent activities

  • Build and implement fraud-prevention processes from the ground up, with the freedom to innovate and create systems that will significantly reduce risk for the business.

Workplace: Berlin & Hybrid
We have teams located around the Globe, and our HQ office is in Berlin, where the team often meets in the office.

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