Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.
- Lead or support the implementation, configuration, and customization of Netcracker BSS/OSS platforms
- Collaborate with business and technical stakeholders to gather, analyze, and document requirements
- Translate business needs into functional and technical solution designs
- Configure Netcracker modules (e.g., Billing, CRM, Order Management, Catalog, Mediation)
- Support system integration with upstream and downstream applications
- Participate in testing activities (SIT, UAT), defect resolution, and release planning
- Provide production support, troubleshooting, and performance optimization
- Contribute to solution documentation, best practices, and knowledge transfer
- Mentor junior consultants as needed and support delivery governance
Required:
- 4+ years of experience working with Netcracker BSS/OSS platforms
- Strong understanding of telecommunications business processes (order-to-cash, trouble-to-resolve, etc.)
- Hands-on experience with one or more Netcracker modules (Billing, CRM, OM, Product Catalog, Mediation)
- Experience working in client-facing consulting or delivery roles
- Solid understanding of system integrations, APIs, and data flows
- Familiarity with Agile / SAFe delivery methodologies
- Strong analytical, communication, and stakeholder management skills
- Authorized to work in the United States without sponsorship
Desired:
- Experience with large Tier 1 telecom providers
- Netcracker certifications
- Exposure to cloud-based deployments and microservices architecture
- SQL, Unix/Linux, or scripting experience
- Experience supporting large transformation or modernization programs
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
- Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
- Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
- Health: Global internal wellbeing programme, access to wellbeing apps;
- Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
Additional Employee Requirements
- Participation in both internal meetings and external meetings via video calls, as necessary.
- Ability to go into corporate or client offices to work onsite, as necessary.
- Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
- Ability to bend, kneel, crouch, and reach overhead, as necessary.
- Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
- Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
- For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
- For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.
*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
USA Benefits (Full time roles only, does not apply to contractor positions)
- Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
- Flexible Spending Accounts (Medical, Transit, and Dependent Care)
- Employer Paid Life Insurance and AD&D Coverages
- Health Savings account paired with our low-cost High Deductible Medical Plan
- 401(k) Safe Harbor Retirement plan with employer match with immediately vest
At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.