GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
As a Business Systems Analyst, Marketing on GitLab's Lead to Cash team, you'll serve as the strategic bridge between our Marketing, Sales, and Partner teams and the technical execution across our go-to-market systems ecosystem. With a focus on Customer Relationship Management (CRM) and the Lead to Opportunity process, you'll analyze complex business needs, translate them into clear requirements, and help deliver scalable solutions that improve how we capture, route, and measure demand. Working with systems like Salesforce and Marketo (and closely with stakeholders who rely on these tools every day), you'll lead discovery, gap analysis, and change management to drive adoption and ensure our processes stay measurable, reliable, and aligned to business goals in GitLab's all-remote, values-driven environment.
On GitLab's Lead to Cash team, we’re responsible for the systems and processes that power our customer journey, from initial marketing contact through revenue recognition. With a focus on Lead to Opportunity workflows, we partner closely with Marketing, Ecosystems, and Sales to turn business needs into scalable, measurable solutions across our go-to-market systems ecosystem. You'll join a fully remote, globally distributed team that collaborates asynchronously and documents how we work so stakeholders can understand decisions, requirements, and processes. We’re currently focused on optimizing marketing operations and partner and channel processes, improving end-to-end workflow clarity and data quality, and delivering system improvements that drive operational efficiency and business growth.
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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