Cloud Operations Engineer (L2+) - Multi-Cloud Environments

About Us

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

About the role

Our client is a rapidly growing French IT services group specializing in cloud transformation and managed services. The organization supports mid-sized and large enterprises across industries in designing, migrating, optimizing, and operating modern cloud infrastructures. With multiple offices across France and a strong multi-cloud expertise, they combine strategic consulting, cloud engineering, automation, observability, and 24/7 managed operations to deliver secure, scalable, and sustainable IT environments.

As a Cloud Operations Engineer (Level 2+), you will play a key role in supporting and maintaining multi-cloud public infrastructure environments for enterprise customers.

You will work in a structured ITIL environment and contribute both to operational excellence and continuous improvement initiatives.

Working model: HYBRID

Office Location: Saint-Cloud, Lille, Nantes, Rennes, Lyon

Contract: Permanent

Interview Process: Intro Call + 3 client interviews

Responsibilities

• Provide Level 2+ technical support across multi-cloud public environments (AWS, GCP, OCI, OVH, and occasionally Azure)
• Manage incidents and service requests through ITSM tools in compliance with ITIL processes
• Operate and maintain Linux-based cloud infrastructures
• Perform daily operational activities (monitoring, backups, patching, health checks)
• Diagnose and resolve IaaS / PaaS infrastructure incidents
• Update and enhance technical documentation and knowledge bases
• Apply and promote cloud security and operational best practices
• Participate in technical committees and client steering meetings
• Collaborate with project teams during deployment and evolution phases
• Contribute to cloud advisory and expertise missions
• Stay up to date with emerging cloud technologies and share knowledge internally

Requirements

• Engineering degree (or equivalent)
• Minimum 3 years of experience in cloud operations or similar roles
• Strong hands-on experience with Linux in cloud-hosted environments
• Exposure to multi-cloud ecosystems (AWS, GCP, OCI, OVH, Azure)
• Familiarity with ITIL-based service management practices