Chief of Staff (US Based Marketing Agency)

Work Arrangement: Fully Remote, Based in LATAM or South Africa

Job Type: Full-Time

Work Schedule: 40 Hours/Week, Monday to Friday

Location: Remote

Salary: Competitive, Commensurate with Experience + Performance-Based Bonuses

Holidays Observed: Flexible, with consideration for regional holidays

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: Watch here

Why Work with Us?

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Company

We’re a fast-growing startup helping founders grow their personal brands and generate real revenue through LinkedIn. In under a year, we’ve scaled to over 100 active clients and show no signs of slowing down. We’re lean, fast, and scrappy—with a laser focus on delivering results. Our global team thrives on clarity, systems, and momentum.

Position Overview

We’re hiring a sharp, highly autonomous Chief of Staff to lead and scale our internal systems, people, and performance. You’ll own cross-functional execution across sales, content, delivery, and client success—ensuring everything runs smoothly and scales efficiently. This is a high-leverage role designed for someone who can build from zero, lead with clarity, and drive toward results without micromanagement.

Key Responsibilities

• Own day-to-day operations across internal teams and client delivery
• Lead and manage a global team of 12+ offshore talent with clarity and accountability
• Build, document, and enforce SOPs, workflows, and scalable operational systems
• Oversee and optimize internal tools and automations using Zapier, Make, and Notion
• Ensure smooth cross-functional coordination across sales, content, and client success
• Drive exceptional client experience by ensuring communication and delivery stay on point
• Hire, onboard, and coach new operations team members as the company scales
• Proactively identify operational bottlenecks and implement continuous improvements
• Experiment with AI tools and workflows to drive internal efficiency
• Support the CEO directly with strategic operations, reporting, and scaling systems

Requirements

Must-Haves:

• Based in LATAM or South Africa
• 3-4 years of proven experience leading operations in a high-growth startup
• Deep expertise with Zapier, Make, Airtable, Notion, Slack, and automation tools
• Experience implementing AI workflows or optimization tools
• Exceptionally organized with strong prioritization and execution skills
• Outstanding written and verbal communication in English
• Proactive, resourceful, and independent—comfortable leading without constant oversight

Nice-to-Haves

• Have experience in agency or service-based businesses
• Know how to build Airtable dashboards or advanced automations
• Have worked in content or marketing operations
• Understand how to improve operational efficiency and profit margins

Benefits

What We Offer

• Competitive monthly compensation
• Performance-based bonuses tied to company milestones
• Direct exposure to founders, strategic initiatives, and business direction
• A high-trust, remote-first culture built around speed, growth, and ownership
• The opportunity to shape a growing startup’s systems from the inside out