Teneo Linguistics Company

Join our team as a Bilingual Interviewer and play a role in collecting valuable feedback from healthcare patients. Conduct phone interviews in both English and Mandarin, following provided call scripts. This position involves a variety of projects, including patient hospital visit satisfaction surveys, healthcare provider satisfaction, insurance policy satisfaction, and more.Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct phone interviews with healthcare patients in either English or Mandarin, following provided call scripts.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capture detailed responses from members in surveys.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record members' responses accurately in the database.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide excellent customer service to ensure accurate data collection.Requirements<ul> <li>&nbsp; Ability to communicate, read, and write in English and Mandarin.</li> <li>&nbsp;&nbsp;Strong communication skills, with the ability to remain focused and stay on topic.</li> <li> Ability to work from home in a private and quiet space, with internet meeting minimum speed requirements. </li> </ul>o&nbsp;&nbsp; 10 MBPS upload and 25 MBPS download.<ul> <li> Successful completion of a background check and drug test.</li> <li> Successful completion of a language proficiency assessment.</li> <li> High School Diploma or equivalent.</li> </ul>&nbsp;Benefits<ul> <li>Work from the comfort of your home with provided equipment, including a monitor, keyboard, mouse, cabling, and headset.</li> <li>Enjoy flexibility in scheduling; create your own weekly schedule upon employer’s approval*. Weekly hours may vary based on project needs.</li> <li>Don't miss out on this fantastic opportunity to make a positive impact in healthcare data collection while enjoying the benefits of a flexible work-from-home environment. </li> </ul>*Weekly schedule preferences are submitted for approval the week before scheduling.