We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the U.S.

Who is eXp?

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.

Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!

What you will do:

As a Business Operations Principal, you will be an integral part of our Operations team, serving as a key contributor to our digital information system. You will interact with various business units at all levels of the organization, where you will apply your unique blend of skills to drive assigned projects to successful completion. In this role, you will create workflows and processes for use across the organization.

Collect, analyze, and interpret data from various sources to identify trends, patterns, and opportunities for process improvement.
Collaborate with cross-functional teams to assess current business processes, identify pain points, and recommend improvements to streamline operations.
Coordinate closely with project teams on defining scope, business needs/requirements, objectives and key results
Generate reports and dashboards to communicate operational metrics to stakeholders and management.
Identify areas for operational improvement and develop strategies to enhance efficiency
Maintain detailed documentation of processes, workflows, and standard operating procedures (SOPs).
Assess potential risks and propose mitigation strategies to ensure business operations are resilient and compliant.
Collaborate with various departments, including finance, marketing, supply chain, and IT, to understand their needs and provide data-driven solutions.
Provide analytical support for business projects, including feasibility studies, cost-benefit analysis, and project tracking.
Other accountabilities as assigned.

How you will grab our attention:

BA/BS in business or related field strongly preferred
High School Diploma/GED required
Success working in a deadline driven environment, under high demand
Experience with Hubspot, Salesforce or equivalent CRM to create reports, visualizations and dashboards
Proven ability to prioritize tasks and work well in a fast-paced, high-growth environment
Work in a remote, fast-paced, dynamic environment with autonomy using the highest degree of integrity and sound judgment
Strong technical aptitude and advanced experience in Google Suite, Excel, task management software, Trello and other task management software preferred
Ability to multitask, prioritize, and manage time efficiently
Goal-oriented, organized team player
Strong organizational and process management skills
High degree of creativity and problem-solving ability
Able to analyze data and statistics and translate results into better solutions
Excellent verbal and written communication skills
Demonstrated system design and documentation skills
Exceptional collaboration skills with internal and external teams

If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!

What eXp Realty Provides:

Work from anywhere
Paid time off
401k with 4% match (immediate vesting)
Robust Medical, Dental, & Vision benefits
Company provided equipment
Monthly Technology Stipend
FSA & HSA with employer contributions
Health & Wellness incentives
100% Paid Parental Leave

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.