Careers at VirtualStaffing.com

Legal Case Managers support attorneys and oversee the case management process at law firms. They organize and maintain case files, help manage caseload requirements, and monitor budgets, timelines, and billing for case completion. Duties and Responsibilities:<ul> <li>Review medical / billing records</li> <li>Confirm / Update Medical records<ul> <li>Treatment status</li> <li> Brief treatment summary for the provider </li> <li>Billing &amp; payment details: including HI/liens/collection company</li> </ul> </li> <li>Gather medical documents via phone calls or emails</li> <li>Collecting documents from clients like (police reports, hospital bills, etc.)</li> <li>Sorting client document folders</li> <li>Writing demand letters</li> <li>Manage entries in CRM Software</li> <li>Send documents to insurance companies and health providers</li> <li>File liens</li> <li>Get the client into treatment based on their reported injuries</li> <li>Get the client schedule for any new procedure or treatment based on the def coverage</li> <li>Follow up with clients and attorneys for written statements when required by the insurance company</li> <li>Submit demands</li> <li>Draft Legal documents for Paralegals</li> <li>Notify attorneys of the timeframe and deadlines for case preparation.</li> <li>Prepare case summaries and other documents which support a case preparation</li> <li>Write letters of representations</li> </ul>RequirementsQualifications:<ul> <li>Preferably a Registered Nurse graduate</li> <li>Excellent English communication skills</li> <li>Willing to work in Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST). This is during the graveyard shift in Manila Time</li> <li>With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps</li> </ul>Skills:<ul> <li>Organization Skills</li> <li>Results Orientation/meeting deadlines</li> <li>Business Communication including good English (oral and written)</li> <li>Coordination</li> <li>Proficiency with MS applications/computer software</li> <li>Critical Thinking</li> <li>Attention to Detail</li> <li>Customer Service</li> <li>Administrative Skills</li> <li>Professionalism</li> </ul>Benefits<ul> <li> Salary Rate:<ul> <li>CSR work experience: $4 (40 hrs per week)</li> <li>w/ US Law firm experience: $5 - $6/ hr (40 hrs per week)</li> </ul> </li> <li>Wi-Fi subsidy after the 3rd month</li> <li>HMO Subsidy or Coverage (Depending on the location)</li> <li>Performance Incentives</li> <li>Work 100% from home</li> </ul>