Exclusively Remote

Remote Client Payment Risk Analystworking USA Hours
Objective: The Client Payment Risk Analyst is responsible for identifying, assessing, and proactively managing potential client payment risks, ensuring timely resolution and continuous improvement of risk management processes.
Responsibilities: This role focuses on identifying clients at risk by taking charge of all clients with NSF, reviewing entries on the Risk Management Dashboard, assessing potential payment risks, and following company protocols to manage these risks. The Analyst will communicate with clients by phone and through tickets to make sure each issue is solved on time. Suggest improvements. For issues that happen often, work with the manager to improve handling methods. Notice patterns in issues and help suggest any improvements to make the risk management process better. More responsibilities to be assigned based on strong.
Skills:
<ul><li>Organizational Skills: Task management, follow-through, work under deadline, pattern recognition.</li><li>Technical Proficiency: Easily learn new software and systems.</li><li>Problem-Solving Skills: Data interpretation, attention to detail, process improvement, perseverence and decision-making.</li><li>Communication Skills: To communicate with clients and document interactions</li></ul>
*Training will be provided for the right candidate