Background:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Micromentor is an initiative of Mercy Corps’ Innovations Team. Micromentor connects entrepreneurs and business mentors on an easy-to-use social platform that strives to overcome geographical limitations and deliver business resources at scale to under-resourced communities around the globe. We are the world's largest network of free business mentoring. Entrepreneurs matched with a mentor have shown significant results in terms of improved job creation, business survival, and revenue growth. Since its inception, our community has grown to more than 270,000 entrepreneurs and 90,000 mentors across 180 countries. Our team is diverse, driven, hardworking, and highly committed to the mission of helping small businesses thrive through mentoring.

Micromentor’s business model functions as part nonprofit and part social-enterprise, with revenue coming both from grants, and our paid B2B Mentorship-as-a-Service and corporate employee engagement offerings.

The Business Development Representative will work directly with the Development Manager, Director of Programs & Innovations and the Executive Director, and cross functionally with all other Micromentor teams to ensure Micromentor meets its revenue goals. We are looking for someone who is interested in forming a longer partnership with Micromentor and potentially continuing work beyond the initial consultancy.

Purpose / Project Description: Micromentor is looking for a highly motivated, results-driven and customer-oriented professional. Their role will contribute to Micromentor's ability to expand, and build a strong footprint as a social enterprise. As a Business Development Representative, they will be responsible for qualifying leads from marketing campaigns, researching grant and sales opportunities, contacting potential donors and clients through emails, and conducting and participating in discovery calls with potential customers or funders to present Micromentor value proposition and products, support preparation for these calls via research, and ensure CRM - Salesforce is up to date.

This role will also act as a liaison with Mercy Corps’ larger fundraising operations teams and relationship managers on donor and client research and outreach.

Consultant Activities:

Donor and Client Prospecting, Lead Generation and Qualification
- Demonstrate a strong understanding of Micromentor’s grant program focus areas and B2B offerings.
- Qualify leads based on Micromentor value proposition
- Drive new donor and customer acquisition by researching potential grant and earned income leads, and securing initial discovery and design calls
- Assess client/funder needs, budget, and decision makers for the pitch/sale
- Prepare donor/customer briefs and support material preparation for Closing Meetings
Sales and Revenue Operations
- Own data entry and tracking processes for sales process and grant proposals within Salesforce and Asana
- Lead internal coordination of Mercy Corps funding approval and Go/No Go process
- Manage notes and action items for revenue-related meetings
- Coordinate timeline and contracting with Micromentor Operations Team

Conference and Revenue Event Support
- Manage the Micromentor conference calendar planning, attendance and follow up as it relates to donor cultivation, sales and revenue generation
- Track registration and speaker submission dates
- Draft speaker submission proposals
- Support coordination of panel and speaker participants and materials as they relate to revenue or revenue team member participation
- Draft messaging copy, manage email distribution and liaise with Mercy Corps teams to comply with appeal guidelines

Consultant Deliverables:

The Consultant will:

Weekly:

Update sales funnel in Salesforce and present status to revenue team
Report on sales funnel conversion

Monthly:

Add at least 5 qualified leads to the pipeline
Ensure and conduct at least 2 Discovery Calls to convert them into opportunities
Identify and report client needs, budget, urgency ant timeline based on Research / Discovery Calls
Prepare donor/customer briefs as needed
Sales & Revenue Operations are executed in a timely manner
Conference and event support is provided as needed

Timeframe / Schedule:

October 1, 2024 - March 30, 2025

The Consultant will report to:

Business Development Manager

The Consultant will work closely with:

Micromentor Executive Director

Partnerships and Innovation team

Marketing team

Product team

Required Experience & Skills:

5-10 years of experience in a technically relevant field
2 years experience in Business Development or Fundraising
Excellent written and verbal communication skills
Proven ability to generate qualified grant and earned-income leads
Experience with Salesforce
Bilingual English/Spanish is a plus
Positive outlook and can-do attitude
Fantastic customer service skills
Strong attention to detail and accuracy in your work
Highly organized with the ability to multitask
Able to prioritize your workload and take direction to meet deadlines
Team Player
Strong communication skills
Calm under pressure
Ability to navigate uncertainty
Unwavering commitment to goals

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.