WorkMotion

<p><br>Our <strong>Customer Experience FinRoll (Finance and Payroll) team </strong>is looking for a<strong> detail-oriented </strong>and <strong>motivated</strong> individual to join us as a <strong>Customer Experience Associate</strong>. In this role, you’ll be the <strong>go-to person</strong> for <strong>handling invoicing and payroll questions</strong>, ensuring our clients and talents have an exceptional experience.</p><p>If you love s<strong>olving problems</strong>, have <strong>strong analytical skills</strong> with a <strong>passion for delivering excellent customer service</strong>, then this is the role for you! This is an exciting chance to join a dynamic team and play a key role in our company’s growth and success.&nbsp;</p><h3>What you'll do…</h3><ul> <li>Offer expert support to talents (our clients' employees) on payroll questions.</li> <li>Create and maintain thorough knowledge documentation for your assigned payroll regions.</li> <li>Take ownership of customer requests, ensuring timely and satisfactory resolution.</li> <li>Deliver exceptional customer service, building trust and strong relationships with clients and talents.</li> <li>Advocate for customer needs internally, driving continuous improvements in processes.</li> </ul><h3>What we're looking for…</h3><ul> <li>Excellent written and verbal communication skills in English.</li> <li>Experience in a client-facing role, ideally in a remote environment.</li> <li>Strong analytical and problem-solving skills, with an aptitude for working with data and numbers.</li> <li>Passion for delivering outstanding customer service and fostering strong relationships.</li> <li>Ability to work independently and proactively, with a results-oriented mindset</li> </ul><h3>What we offer…</h3><ul> <li>As a remote and distributed team, you can do your best work from anywhere you are the happiest</li> <li>Trust-based work – organise your own schedule. We want to celebrate results, not hours spent working</li> <li>WorkFlex - easily workation from your dream destination</li> <li>Well-Being Day - a dedicated day off to disconnect and recharge</li> <li>Subsidised gym membership subscription</li> <li>Training and development allowance</li> <li>Opportunities to get to know some of your colleagues at our offices</li> <li>Regular virtual events and annual team meetups</li> </ul><p>*Some benefits may vary due to local laws and regulations.</p><h3>Who we are…</h3><p>We are<a href="https://workmotion.com/" rel="nofollow noreferrer noopener" class="external"> WorkMotion</a>, an Employer of the Future.</p><p>By thinking outside the border, we are revolutionizing the working world and making the dream of working from anywhere a reality. Our all-in-one HR platform redefines global onboarding and management, ensuring 100% compliant remote employment.</p><p>What's great about being part of WorkMotion is that we practice what we preach – we're all about location flexibility. Joining us means embracing remote work without limits. Our passion lies in building a more globalized world and in transforming how we work in a meaningful way.</p><p></p><p><em>** WorkMotion is an equal opportunity employer, committed to fostering an inclusive environment that embraces individuals of diverse backgrounds, genders, sexual orientations, disabilities</em></p><p></p>