JTBJ Enterprise LLC

As a Customer Success Specialist , you will have the unique opportunity to guide clients on a journey of discovery, exploring the world of wine and its perfect companions in cuisine. You'll work independently with clients who are eager to savor the delights of wine and food pairing.&#160;Customer Service Specialist for Ultimate Wine and Food Travel Experiences**this is a specialized Niche inside of the travel Industry.Frist step to this amazing niche is&#160; becoming a Travel advisorAre you a dedicated customer service professional with a passion for crafting extraordinary journeys for wine and food enthusiasts? Do you excel at creating tailored experiences that leave a lasting impression? If so, we have an exciting opportunity for you!**Role Overview:**As a Customer Service Specialist at CorknFork Wine, you will play a pivotal role in curating unforgettable travel experiences for wine and food lovers. You'll be the key liaison between our clients and their dream journeys, ensuring every detail is meticulously planned and executed.**Key Responsibilities:**- Conduct thorough consultations with clients to understand their preferences, be it a vineyard tour, a cooking class, a culinary adventure abroad, a weekend getaway, or any other desired experience. - Craft personalized journeys around the world, tailoring each adventure to the unique desires and interests of our clients. - Provide expert recommendations on wineries, travel options, and hospitality, drawing from your extensive knowledge, research, and passion for the subject. - Dive into research to handpick experiences in various destinations, guaranteeing a seamless and unforgettable journey for our clients. - Develop comprehensive plans and itineraries, taking into account the preferences of groups, organizations, businesses, and couples.**Qualifications:**- Genuine passion for wine and food, coupled with a knack for creating exceptional experiences. - Proven experience in customer service or a related role, with a track record of providing outstanding service and building strong client relationships. - Strong research skills, allowing you to source and evaluate destinations, accommodations, and experiences. - Excellent communication skills, both written and verbal, to convey recommendations and plans effectively to clients. - Ability to work independently and efficiently manage multiple client journeys simultaneously.&#160;If you're a dedicated customer service professional with a passion for creating ultimate travel experiences for wine and food enthusiasts, we want to hear from you! Join us at CorknFork Wine and be a part of a team that's committed to delivering exceptional journeys for our clients.&#160;We look forward to welcoming you to the CorknFork Wine team!Personnel does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws.