Xiatech

Delivery LeadAbout us&nbsp;Here at Xiatech, we believe that a great work-life balance leads to a contented and productive team. We enable all our teams to work remotely in order that they enjoy the flexibility and freedom to work at a time and place convenient to their lifestyle. Of course, when it comes to the serious stuff of doing business, everyone at Xiatech makes themselves available and delivers to a high standard.Using the latest in Open Source, Microservices, Big Data, and Cloud technologies, Xiatech has developed Xfuze, an innovative Hyper-Integration Platform.Xfuze (<a href="https://www.xiatech.co.uk/platform/hyper-integration-platform/" rel="nofollow noreferrer noopener" class="external">Hyper-Integration Platform - Xiatech</a>) provides organisations with three core capabilities in a single platform:1. Real-time system integration2. Real-time, single view of data3. Real-time, actionable insights, including predictive analyticsThe Role&nbsp;We are looking for an enthusiastic and experienced Delivery Lead who can join our growing team at Xiatech and help us on our delivery journey. The role will be responsible for supporting and driving delivery to our clients with your team(s).The Delivery Lead should be able to deliver in a ‘hybrid’ manner especially when engaging with new customers and run more fully Agile as the relationship develops into a tighter partnership over time. Internally the teams always run Agile and we are committed to constantly improve our Agile ways of working. We also recognise that we need to work with the customer against milestones and budgets and therefore be able to front load some elements of requirement gathering, design and maintain solid forecasts along the way. This is a balance and the Delivery lead will use his/her experience to take the best approach.This is a fantastic opportunity for a driven individual looking for a role that will have a genuine impact from day one in a rapidly expanding organisation.The Delivery Lead is responsible for the effective and timely delivery of complex solutions, products, and services across one or multiple teams.&nbsp;Key ResponsibilitiesDelivery mindset<ul> <li>To work in partnership with our Product Owners, with your teams and business stakeholders to deliver working software to our clients in a collaborative way in that meets the teams Definition of Done</li> <li>Create, own and maintain delivery plans, highlighting forecasts/estimates with both the client and internally. You’ll also be working closely with the Product Owner to plan those deliverables and help teams monitor performance to meet key milestones and ensure your clients get the best possible outcomes</li> <li>Plan deliverables/releases and help teams monitor their own performance using a variety of metrics and visualisations (such as sprint and release burndowns) to support continuous improvements and delivery</li> <li>Drive delivery and be willing to dip into your toolkit to support getting the job done for your team/client. Think outside the box and be prepared to challenge and have difficult conversations when needed.</li> <li>Instil a delivery-centric mindset, driving teams to collaborate in an agile and efficient manner, striving to expedite project timelines without compromising quality.</li> <li>Lead and manage the delivery of complex solutions, products and services using hybrid/agile practices.</li> </ul>Proactive and collaborative<ul> <li>Resolve conflicts and remove impediments that occur within your teams and the wider business as necessary to support continuous delivery and a positive working environment&nbsp;</li> <li>Proactively and practically obtain commitments from your teams and key stakeholders in alignment with the Product Owners. Many of your clients will have key timeframes they are working towards, so it is important for you and your team to know if these are achievable.</li> <li>Work with Product Owner’s to ensure that teams have well defined items, including acceptance criteria and non functional requirements that meets the Definition of Ready. Also to create a healthy prioritised backlog and roadmap.</li> <li>Own and drive the delivery with your team, be there with them, hands on, to support a successful delivery</li> </ul>Methodology, metrics and team<ul> <li>To lead and facilitate all agile events, planning and delivery management best practices. To include teaching those best practices to teams to support and drive delivery to our customers</li> <li>Coach and support our customers in a consultative manner on agile ways of working highlighting the benefits and helping them with their transition as appropriate. Many of our clients are used to working in a waterfall way and we tend to implement a more ‘hybrid’ process to engage with them but still run mostly Agile internally whilst implementing tracking and governance towards the client.</li> <li>Help support with team health and creating a culture of team ownership and psychological safety</li> <li>Champion an Agile/lean mindset and help team(s) identify improvements and drive continuous development across the teams and the Delivery team to support our customers getting the best possible outcomes&nbsp;</li> <li>Work with the wider Delivery Team to embed best practices across clients and the business</li> <li>Understand the agile mindset and know how and when to apply it to different situations and also have an understanding that this takes time to achieve</li> <li>Ability to work across more than one team, coaching and mentoring delivery managers and teams to help them achieve their goals.</li> <li>Promote continuous improvement of the delivery process.</li> </ul>Communication and client focus<ul> <li>Be prepared to be client facing and work with the our external clients to maximise delivery using a consultative and collaborative approach</li> <li>Facilitate internal communication and effective collaboration</li> <li>Be a point of contact for external communications with the Product Owner&nbsp; (e.g. from customers or stakeholders) regarding timeframes and status</li> <li>Create and foster a collaborative culture of transparency &amp; trust, acting as a true-leader to your teams</li> </ul>Your Knowledge &amp; Experience<ul> <li>Excellent knowledge and at least 2 years experience of working in a hybrid or agile environment as a Scrum Master/Delivery Lead preferably using different frameworks such as Scrum and Kanban</li> <li>Experience of owning and driving delivery is essential, this could be from different roles such as a project manager, developer or BA</li> <li>Experience with managing complex, high-risk projects.</li> <li>A Scrum Certification is beneficial</li> <li>Excellent knowledge of agile metrics and how to use these to support teams with their growth and maturity</li> <li>Experience of exploring and implementing broader organisational change would be beneficial but not essential&nbsp;</li> <li>Understanding and experience of different delivery approaches and different phases of the Software Delivery Lifecycle</li> <li>Strong communication skills and the ability to build relationships with both team members and stakeholders</li> <li>Experience of using Jira, a bonus would be if you have experience as Jira Admin</li> <li>Coming from a technical background is a plus</li> </ul>Your Personality<ul> <li>Energetic &amp; Driven</li> <li>Innovative</li> <li>Resilient</li> <li>Insightful</li> <li>Creative</li> <li>Problem Solver</li> </ul>If you receive an offer of employment, this will be conditional upon satisfactory completion of a right to work &amp; identity check, a reference check and a basic criminal record check for any unspent convictions.If you would like the opportunity to join an established UK-based Software as a Service organisation who believe in using the latest leading-edge technology to drive business growth, please enquire now by emailing maddie<a href="mailto:steph@xiatech.co.uk" rel="nofollow noreferrer noopener" class="external">@xiatech.co.uk</a>&nbsp;Xiatech is proud to be an equal opportunity employer and prohibits discrimination and harassment of any kind.We have an awesome Talent Acquisition Specialist, and exclusive terms signed with a Recruitment Agency. We’re unable to work with other recruiters at this time so please&nbsp;don’t&nbsp;reach out regarding our roles.