Marlowe Fire and Security

Key Account Manager - UK Wide (home based with travel)Marlowe Fire &amp; Security are the fastest growing fire &amp; security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Key Account Manager. This will be a home based role with UK travel as required.&nbsp;Basic Salary – £30-35,000Vehicle / Vehicle Allowance – subject to candidate preferenceCommission SchemePension, Life Assurance &amp; much more. – Please see our generous remuneration packages below&nbsp;Marlowe Fire &amp; Security’s Key Account Manager’s<ul> <li>Operating as the lead point of contact for all matters specific to the Major Account.</li> <li>Building and maintaining strong, long-lasting customer relationships at all levels.</li> <li>Overseeing account management, including negotiating various aspects of the contract and agreement to maximise profit and performance. </li> <li>Preparation of sales reports.</li> <li>Preparation of KPI reports covering all aspects of the contract. </li> <li>Develop new business and opportunities from existing accounts. </li> <li>Liaising with internal departments relating to all contract matters (Customer Service, Accounts &amp; Sales). </li> <li>Attending Contract Review Meetings and production of minutes for all meetings (External and Internal). </li> <li>Be the lead point of contact for all customer account management matters. </li> <li>Ensure the timely and successful delivery of service.</li> <li>Clearly communicate the progress of the contract to both Internal and External Parties.</li> <li>Identify areas of improvement within all areas of the business relating to the Contract.</li> <li>Assist with challenging client requests or issue escalations as necessary. </li> </ul>RequirementsWho We’re Looking ForMarlowe Fire &amp; Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire &amp; Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer:<ul> <li>Previous experience in a Key Account Manager role is essential.</li> <li>Experience in the Fire &amp; Security industry is also essential</li> <li>An understanding of Microsoft Office.</li> <li>Great organisation skills and a strong customer focus.</li> <li>Attention to detail.</li> <li>Ability to prioritise workload, work well under pressure and handle multiple priorities.</li> <li>Full UK drivers licence</li> </ul>BenefitsHow we Attract, Reward &amp; Retain Our EmployeesAt Marlowe Fire &amp; Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.<ul> <li>Basic Salary – £30-35,000 per annum</li> <li>Commission / Bonus structure </li> <li>Vehicle / Vehicle Allowance – subject to candidate preference</li> <li>Royal London Pension</li> <li>Life Assurance 4x Salary</li> <li>Paid Holidays plus Bank Holidays</li> <li>Additional Day holiday for each full year of completed service (up to 25 days)</li> <li>Additional Birthday Holiday </li> <li>Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.</li> <li>Mental Health &amp; Well-being Scheme</li> <li>Employee Recognition Scheme</li> <li>Development and progression opportunities</li> <li>Free, secure on-site parking</li> <li>Free, on-site gym</li> </ul>&nbsp;A Little More About Marlowe Fire &amp; SecurityWe operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security &amp; Building Management Systems industry, allowing us to share best-practice, learning &amp; development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.Big enough to provide but small enough to care.Our Business Include:<ul> <li>Marlowe Fire &amp; Security marlowefireandsecurity.com</li> <li>Alarm Communications acl.uk.com</li> <li>Clymac clymac.co.uk</li> <li>FAFS Fire &amp; Security fafsfireandsecurity.com</li> <li>Marlowe Kitchen Fire Suppression marlowefireandsecurity.com</li> <li>Morgan Fire Protection morganfire.co.uk</li> <li>Victory Fire morganfire.co.uk</li> <li>Marlowe Smoke Control marlowe-aov.co.uk</li> <li>Hadrian Technology marlowefireandsecurity.com</li> </ul>&nbsp;Equal OpportunitiesWe strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.&nbsp;Right to WorkRegrettably, we are unable to offer Right to Work Sponsorship.If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.