The all-in-one digital solution for gut health and disease. We’re helping people feel better, while lowering their cost of care. 

At Vivante, we’re taking on digestive disease because an astonishing 70 million people in the US are affected—that’s twice the number with diabetes and more than many other chronic conditions combined. Unlike other chronic conditions, though, digestive diseases are often untreated or misdiagnosed...because of stigma. Over half of adults with digestive trouble admit they haven’t even consulted a provider about their symptoms. This is unfortunate because chronic digestive symptoms take a toll on home life, work performance, romance, and even simple social events. 

And digestive disease is expensive! For most companies, GI claims are the #2 healthcare expense, second only to cancer. Specialty drugs for inflammatory bowel disease can run $70k per year for just ONE employee. 

Now is the time for employers and health plans to address digestive health, while at the same time providing REAL help to the millions who are struggling and don’t know where to turn. Our all-in-one digital program, GIThrive®, empowers people—through brilliant technology and advanced science—to spend less time worrying about their digestive symptoms and more time living life. A wonderful byproduct of the GIThrive success is reduced medical and Rx drug spending for employers, health plans and individuals.

Contact us for a no-cost-to-you claims analysis. You’ll be shocked at how much GI claims are costing your company. But we can help!

Vivante Health

About VivanteVivante Health is an innovative startup, backed by leading digital health investors, reinventing the way chronic conditions are managed. We’re filling the unmet needs of people with chronic conditions that are invisible, neglected or stigmatized, starting with digestive disease.Why digestive? Because an astonishing 70 million people in the US are affected—that’s twice the number with diabetes and more than many other chronic conditions combined. Unlike other chronic conditions, though, digestive diseases often go untreated or misdiagnosed…because of stigma.At Vivante, we think it’s time to bring digestive health to the forefront while providing REAL solutions to the millions who are struggling and don’t know where to turn. Our health management ecosystem, GIThrive, empowers people—through brilliant technology and advanced science—to spend less time worrying about their digestive symptoms and more time living life. GIThrive is the first employer-sponsored program for digestive health.We’re a young company, but our collective experience in clinical care, patient education, and consumer technology is unmatched. If you have the knowledge, passion and experience to enhance our team and the idea of working for a fast-paced, sometimes chaotic startup excites you, we’d love to hear from you.With a remote-first, US and global workforce, we’re changing the way healthcare is delivered.Position DescriptionWe're looking for an Implementation Manager (IM) to lead client implementations (launches and expansions with Vivante partners) and spearhead cross-functional internal strategic initiatives. Our GIThrive solution works with our members  to help identify and manage their digestive health conditions. The IM will lead clients through the implementation process through launch, understand client needs and gather all business requirements. The IM will serve as the primary point of contact for their clients during implementation, and work closely with cross-functional teams (Sales, Client Success, Marketing, Product, Tech, Clinical Ops, Member Services, and more) to manage implementation of products and services.What you’ll be doing as our Implementation Manager<ul style="min-height:1.5em"><li>Serve as primary day to day contact for the client during implementation, with a focus on understanding client needs, proposing potential solutions, and collaborating with internal teams to drive for successful implementation</li><li>Collaborate with Strategic Partners and Client Success teams to drive successful transition of client relationships</li><li>Coordinate with Product and Tech teams to translate business requirements to technical requirements and help provide context to drive prioritization and trade off discussions</li><li>Develop, update, and regularly share project plans, agendas and other collateral to ensure all parties are updated on implementation progress while looking for opportunities to improve and automate processes. </li><li>Deliver clear, consistent, and frequent communication with client and internal stakeholder teams to provide implementation updates and check for launch readiness</li><li>Present to and meet with clients on a regular basis and ensure client satisfaction scores are met / exceeded</li><li>Balance multiple stakeholder priorities to deliver the optimal member and client experience, including but not limited to client requirements, revenue targets, care team staffing capacity and product priorities</li><li>Facilitate member engagement planning and execution in collaboration with the Marketing and Member Services team </li></ul>Qualifications<ul style="min-height:1.5em"><li>3+ years of demonstrated focus on client management and/or implementation in the digital health space</li><li>Ability to influence others, work as part of a team and act as a catalyst for change</li><li>Demonstrated expertise in strategic planning, executing and delivering projects on time and on budget while working in a fast-paced, high-energy, team-oriented environment</li><li>Presentation experience in front of groups of all sizes</li><li>Strong project management skills and comfort in framing complex problems to drive solutions</li><li>Ability to employ diplomacy skills to maintain strong client relationships while balancing internal organizational priorities</li><li>Independent and comfortable with minimal support in a dynamic high growth organization</li><li>Experience with Google Suite</li><li>Prior experience working in health plan operations, healthcare, or consulting preferred</li><li>BA or BS degree required</li></ul>Vivante Health is an equal opportunity employer. We believe safe spaces where everyone can be their authentic selves is the key to a successful team so we welcome and embrace all identities, cultures, and backgrounds.