Remote Talent LATAM

&lt;div&gt;&lt;strong&gt;Our client&lt;/strong&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Our client is an IT service company providing CIO-level guidance to accounting firms, professional services, manufacturing, non-profit, medical, and financial industries with continuous up-time support.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;They were named one of the fastest growing companies in the US by Inc. Magazine and among the top 50 in the Twin Cities by MSPBJ. Their main value is to put a premium on outstanding company culture. Happy employees lead to happy clients!&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;strong&gt;What does an IT Systems Engineer do?&amp;nbsp;&lt;/strong&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Helps people get through stressful technical issues by providing direct support via phone, chat, or email and remote management tools.&lt;/li&gt;&lt;li&gt;Working with servers and networking equipment.&lt;/li&gt;&lt;li&gt;Dealing with troubleshoots hardware, software, and network issues remotely: PCs, Microsoft servers, smartphones, printers, routers, VMs, VOIP, VLANs….&lt;/li&gt;&lt;li&gt;Sets up new users and maintains their accounts through a wide variety of administrative control panels.&lt;/li&gt;&lt;li&gt;Carefully prepares new computers according to each user’s unique environment.&lt;/li&gt;&lt;li&gt;Demonstrates patience, and humility, and is comfortable working in a fast-paced and rapidly-changing environment.&lt;/li&gt;&lt;li&gt;Communicates personably and tactfully with customers of varying technical knowledge levels and emotional states.&lt;/li&gt;&lt;li&gt;Experience with direct and self-guided remediation of server and network outages.&lt;/li&gt;&lt;/ul&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;&lt;span style=&quot;white-space:pre;&quot;&gt;&amp;nbsp; 3-&lt;/span&gt;5+ Years of experience. Working knowledge and demonstration of building and supporting networking and server infrastructure with team coordination. Providing direct infrastructure support via phone, chat, or email and remote management tools&lt;br&gt;•&lt;span style=&quot;white-space:pre;&quot;&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/span&gt;CompTIA infrastructure and MCSA certifications&lt;br&gt;•&lt;span style=&quot;white-space:pre;&quot;&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/span&gt;Design, setup, and support a wide variety of administrative control panels&lt;br&gt;•&lt;span style=&quot;white-space:pre;&quot;&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/span&gt;Highly detail-oriented in preparing new servers and networking equipment correctly according to a wide range of unique environments&lt;br&gt;•&lt;span style=&quot;white-space:pre;&quot;&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/span&gt;Demonstrates patience, and humility, and is comfortable working in a fast-paced and rapidly changing environment&lt;br&gt;•&lt;span style=&quot;white-space:pre;&quot;&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/span&gt;Communicates personably and tactfully with clients of varying technical knowledge levels and emotional states&lt;br&gt;•&lt;span style=&quot;white-space:pre;&quot;&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/span&gt;Experience with direct and self-guided remediation of server outages&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;strong&gt;Details&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;100% remote role in a 100% remote diverse team.&amp;nbsp;&lt;/li&gt;&lt;li&gt;Schedule: Monday to Friday from 8 am to 5 pm CST time.&amp;nbsp;&lt;/li&gt;&lt;li&gt;3-week vacation and US holidays contemplated.&amp;nbsp;&lt;/li&gt;&lt;li&gt;Healthcare&amp;nbsp;&lt;/li&gt;&lt;li&gt;Paid certifications&lt;/li&gt;&lt;li&gt;Solid team, long-term position.&lt;/li&gt;&lt;/ul&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/div&gt;