We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the U.S.

Who is eXp?

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.

Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!

What you will do:

As a Product Manager you will help build and guide the product roadmap within the Springboard Team. You will work with a blend of Product, Technology, and Business resources, on various projects all focused on delivering value. You will interact with various business units, and all levels of the organization where you will apply your unique blend of skills to drive assigned projects to successful completion. Your goals will include improving the quality of IT products and services, analyzing data to inform business decisions and finding technological solutions to business needs.

The Product Manager should understand industry and user needs and know how to balance those needs against the organization’s capacity to deliver. They will constantly evaluate the changing landscape in order to keep our product lines moving in a positive direction. They listen to the various interests involved to understand problems and work to find a solution that solves those problems. The Product Manager will manage discovery to obtain product requirements, use case scenarios, and user stories as well as support the deployment of solutions.

In this role you will be working on processes which directly impact internal and external user’s day-to-day productivity. You must be able to balance the desire system “elegance” against the needs for rapid delivery.

Manage customer relationship - systematically gather, understand, manage and prioritize requests from product end users
Communicate effectively - succinctly document and communicate business problems, use case scenarios, user personas and user stories to the product development team
Manage expectations - collaborate with the product development team and stakeholders to provide accurate estimations, timelines, costs, and risks associated with software development
Analyze data schemas. Data sources and APIs and document data flow across systems and processes as technical requirements
Document and diagram business processes and infrastructure workflow
Provide leadership - communicate written & orally about how solutions will help us reach the team’s outcomes with stakeholders across the organization
Provide facilitation - leverage structured solution delivery processes with stakeholders including customers, UX and developers to diligently advance product design while ensuring exposure to diverse viewpoints
Deliver solutions - assure all requirements are met, and documentation and communication provided to customer in order to support a successful solution deployment
Write user stories that clearly communicate the business requirements to developers and QA engineers, and establish acceptance criteria with stakeholders
Support requirements analysis and writing, data mapping, data transference and testing
Work with Dev team to provide necessary testing guidance, and the QA team to ensure proper test coverage is planned/executed across functional, data and regression areas
Promote system efficiency and security by integrating performance metrics and encryption
Understand strategic business needs and plans for growth
Coordinate reporting, tracking and triaging of system bugs/issues
Perform other duties as assigned or required

How you will grab our attention:

A Degree in Computer Science, Information Technology, Business Administration or related field is preferred. Highly applicable work experience required in lieu of degree
At least 3 years of experience in a Product Manager role
Demonstrated success in a complex business and technical environment
Understanding of agile development methodologies
Experience with web applications and mobile applications is preferred
Experience with data integration projects and articulating testing needs
Experience in data transformation and organization for reporting
Experience in workflow management tools
Strong interpersonal skills working with business and technical teams
Ability to keep up with an ever changing IT landscape
Proven ability to solve problems creatively
World-class facilitation and communication skills
Strong organizational and process management skills
Able to set and manage priorities
Ability to quickly come up to speed in dynamic environments
Analytical mindset and attention to detail
Proficiency with wireframing, workflow and other product design tools
Proficiency with Jira, Confluence and Google Apps

If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!

What eXp Realty Provides:

Work from anywhere
Flexible Time Off
401k with 4% match (immediate vesting)
Robust Medical, Dental, & Vision benefits
Company provided equipment
Monthly Technology Stipend
FSA & HSA with employer contributions
Health & Wellness incentives
100% Paid Parental Leave

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.