Anthology

Program ManagerRemote - Mexico *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.   For more information about Anthology and our career opportunities, please visit www.anthology.com.  The Program Manager is responsible for providing strategic and executive-level program and project management leadership for Anthology’s enterprise accounts. The Program Manager is a critical role that must be able to lead complex projects that require working across both client(s) and Anthology’s organizations, in both functional and technical capacities. Program Managers must employ highly developed relationship management, conflict resolution, and problem-solving skills to build rapport across levels of the organization, developing a deep understanding of the client needs and acting strategically to build the partnership and recommend approaches and solutions to achieve client goals. Enterprise accounts are customarily identified by either revenue size, greater than $2M USD contract value, or strategic importance and complexity. Anthology Professional Services Program Managers collaborate with and lead teams and stakeholders at all levels of the company and client organization to provide consistent, high-quality projects, programs, accounts, and change management services. They drive client value by blending traditional project management principles and practices with an Agile approach in the right proportions to fit large, complex, mission-critical, enterprise-level projects with the appropriate level of planning to provide the right balance of agility and predictability. The Program Manager takes full accountability for the proper and consistent execution of all projects that are part of their project portfolio. This is a leadership role that will allow this person to invest in skills such as active listening, coaching, mentoring, and influencing. This person will focus less on what they do as an individual and more on what the team can accomplish by working together. With this mindset, the Program Manager will learn how to build, mentor, and grow high performing teams. Primary responsibilities will include:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Leading cross-functional teams in the delivery of projects using agile methods with a high level of complexity, directly affecting Anthology’s strategy to meet technology and business requirements on time and within budget</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Working closely with sponsors, stakeholders, users, technical team leads, technical and non-technical resources, and project management to execute core project management functions end-to-end on strategic projects that range in scope, and budget involving high levels of risk and complexity</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Acting as an initial point of client escalation for the project for issues requiring additional attention</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Serving in an advisory and consultative role to teams and stakeholders on all project activities</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Influencing and executing project management methodologies and standards including those within the PMI PMBOK, and Anthology PMO procedures, and ensuring they are followed by all project team members</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Possessing advanced level skills in leading executive level steering committees, producing, and delivering communications to the executive level and experience assessing projects, summarizing results, and producing management reports</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Actively seeking and identifying opportunities for new business with existing clients and communicating them to the appropriate sales teams</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Motivating and leading project teams and instilling a mindset of collaboration and continuous process improvement</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Advocating for and coaching clients in appropriate Change Management activities to support the project, program, and team success. Proactively assisting the project manager in identifying and mitigating risks associated with change resistance, noncompliance, and inflexibility in internal and external team members</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">This role requires 25-50% travel, as needed with potential for weekend travel</li></ul> The Candidate:Required skills/qualifications:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Bachelor’s degree</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">PMP Certification</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">5-8 or more years of professional services program manager experience</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">2 or more years of enterprise level project management experience</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Strong organizational skills</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Proficient in MS Office products including Word, Excel, Outlook, Outlook, and Visio</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Advanced skills in successfully managing complex enterprise level projects to completion within a defined scope, schedule, and budget</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Proficient with project management methodologies and processes including Schedule Management, Issue Management, Risk Management, Decision Management, Scope Management, Project Budget Management, Communications Management, Project Change Management</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Demonstrated ability to manage complex enterprise level multiple projects simultaneously</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Demonstrated ability to lead and motivate a team to meet goals and objectives</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Demonstrated ability to lead client project meetings</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Highly developed written and oral communication skills to communicate effectively with all levels within the post-secondary higher education administrative structure</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Highly developed client-facing skills, including proven listening skills and the ability to network with client staff</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Ability to establish strong relationships within the organization to achieve results</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Ability to learn new technologies quickly to explain Anthology products and services to clients and to assist with simple implementation tasks as necessary</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Fluency in written and spoken English at CEF B2 level or above</li></ul> Preferred skills/qualifications:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Master’s degree in business, computer science, project management</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Knowledge of Higher Education, Student Information Systems, CRM Systems</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Proficient in Microsoft SharePoint</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Experience with Microsoft Project Operations and Project for the Web</li></ul> This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.