JTBJ Enterprise LLC

We are currently seeking a motivated, enthusiastic, and reliable REMOTE SCHEDULER to join our ever-growing team of professionals. In this role, you will interact with our clients one-on-one on a daily basis, addressing concerns, making sales, and fielding questions. To be successful in this position, you will be self-motivated, persistent, and knowledgeable, with a friendly yet professional demeanor.Responsibilities<ul><li>Interact with clients on the phone, internet, and face-to-face in a professional manner.</li><li>Meet all customer needs and exceed expectations, upholding our strong reputation.</li><li>Continually expand your knowledge of our business in order to.</li><li>Accurately answer question and address client concerns.</li><li>Log all contacts in our customer database system accurately.</li><li>Maintain accurate and up to date client files.</li><li>Generate quotes and timelines for clients as requested.</li><li>Suggest additional products and services of use to clients.</li><li>Investigate and pursue client leads, expanding our client base.</li><li>Conduct basic administrative tasks such and copying and filing.</li><li>Proactively seek solutions to problems, notifying Management when concerns arise.</li></ul>Qualifications<ul><li>Exceptional communication skills, both written and verbal.</li><li>Outstanding phone and email etiquette.</li><li>Innovative thinker with a positive attitude.</li><li>Able to remain calm and professional, even with challenging clients.</li><li>Able to manage multiple accounts simultaneously.</li><li>Keen attention to detail and excellent memory, making clients feel known.</li><li>Ability to learn about our changing product line and articulate specifications readily.</li><li>Team-player mentality.</li><li>Able to thrive in a fast-paced, high-volume work environment.</li></ul>Personnel does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws.