Brevo

Collaboration and innovation, while staying humbly open is at the root of our identity. Brevo, formerly known as Sendinblue, is the leading Customer Relationship Management (CRM) suite designed to efficiently build meaningful customer relationships at scale in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow their business with intuitive marketing and sales tools such as Marketing Automation, Marketing Campaigns over Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales in one CRM suite. Brevo reached the coveted Centaur status with $100M ARR in January 2023, and has more than 800 employees globally. Its global operations are headquartered in Paris.&nbsp; As the recipient of 2022 Best in Biz SMBs and 2023 Built In Best Places to Work awards, we truly value creating a space where our team members and clients feel that they are heard and respected. North America is our fastest growing market and this is a heavily influential role. If you’re looking for a fast-paced and exciting environment where your potential for growth and development is unlimited, then we look forward to meeting you soon! As part of the Sales &amp; Customer Operations team (also known as the RevOps team), the Sales Ops Manager is a pivotal role in our organization, responsible for optimizing the efficiency and effectiveness of our Sales team. As a Sales Ops Manager, your role will be to drive productivity, consistency, efficiency, and scale across our Sales organization, working hand in hand with the broader RevOps Team.\n As a Sales Operations Manager, you will: <ul><li>Processes</li><li>Process Optimisation: Identify opportunities to streamline Sales processes, workflows, and methodologies to enhance efficiency and effectiveness and boost productivity&nbsp;</li><li>Problem-solving : Collaborate closely with the Sales team to identify process-related challenges and implement effective solutions</li></ul><div> </div><ul><li>Data &amp; Tools</li><li>Collaboration : Work hand in hand with our Sales Operations Administrator on operational improvements of all our tools (Salesforce, Drift, Gong, …) and with the Sales &amp; Customer Data Analyst to act as a bridge between Data Analytics and our CRM (Salesforce)</li><li>Target setting &amp; Commission payment : Support Sales managers in setting up targets &amp; own the commission payment in Qobra on a monthly basis</li></ul><div> </div><ul><li>Communication</li><li>Ensure seamless communication within the Sales team regarding any new process or project, providing support to Sales leaders when necessary</li><li>Collaborate with other Ops team members to communicate any relevant Ops team project to the Sales Team</li></ul><div> </div><ul><li>Cross-functional coordination &amp; collaboration</li><li>Be a key stakeholder for the Enablement team, capturing and sharing best practices and Sales-related information to ensure the team has the necessary resources to succeed</li><li>Collaborate closely with CS, Legal, Finance and Marketing teams to ensure Sales alignment with ongoing priorities</li></ul><div> </div><ul><li>Strategic initiatives</li><li>Proactively identify projects to remove bottlenecks and inefficiencies in the Sales processes, taking accountability for scoping business requirements, managing cross-functional stakeholders, and driving change</li><li>Own the intake of reported issues or enhancement requests, identifying root causes and developing effective solutions</li></ul> What will contribute to your success:<ul><li>3+ years of experience, with proven experience in SalesOps or in a similar role</li><li>Proficiency in project management</li><li>Excellent written and oral communication skills</li><li>Knowledge of Salesforce, Gong, Qobra and dataviz tools (Metabase, Looker) are a plus</li><li>Strong collaboration skills, with a track record of working effectively with diverse teams</li><li>Sound understanding of SaaS and the technology industry</li><li>Excellent presentation, written and oral communication skills in English</li></ul> What we offer:<ul><li>A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth context</li><li>Brevo offers an Ownership Plan, which is inspired by ESOP or stock programs. This way, you will participate in the event of financial success with a considerable bonus</li><li>Meal vouchers - Swile (12,5 € per day)</li><li>Excellent private health care, of which 70% is covered by the company</li><li>RTT</li><li>Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)</li><li>Work's council benefits (Leeto)</li><li>Social and green committees to take care of environmental and social matters</li><li>Several services related to prevention, health and personal and professional well-being on Welii platform</li><li>Very competitive referral program</li><li>Second parent leave: 1 month of fully paid leave</li><li>Kids leave: additional time off if your children are sick and need you</li><li>English and French classes, and over 155000 courses available on Udemy</li><li>Budget to support your workspace at home</li><li>A modern office in a central location with free fruits, drinks &amp; lots of fun activities</li><li>Relocation package and visa sponsorship for international talents</li><li>Sustainable Mobility Package if you choose to commute to work on a mechanical or electric bike</li><li>...and more!</li></ul> Meet us!<ul><li>1st video interview with our TA team (30min)</li><li>2nd video Interview with Alexandre, Head of Growth (1H)&nbsp;</li><li>Use case</li><li>Last video interview with Julie, Sales &amp; Customer Ops Director (30min)&nbsp;</li></ul> \nBrevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.&nbsp; Brevo values work-life balance and offers flexible working hours and remote work. Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.