The Rasa Platform is the leading open generative conversational AI platform to build and deliver next-level AI assistants. With Rasa, brands can leverage the power of generative AI to create adaptive brand experiences for their customers. By automating processes, improving customer satisfaction, and gathering valuable insights, Rasa enables brands to create exceptional customer interactions while reducing costs. 

Trusted by startups to Fortune 500 companies, Rasa ensures data privacy, security, and scalability for enterprises of all sizes.

Rasa is privately held with funding from Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a presence in San Francisco, Berlin, London, Paris and Belgrade.

Rasa

<h3>Your turn to start the conversation. Write the future at Rasa.</h3>Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision.Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organisations through AI. That’s Rasa. That’s our message. Join us and add yours. <h3>SUMMARY</h3>We’re looking for a Senior DevOps Engineer to join our Infrastructure &amp; Security team working on improving how our customers deploy our software and supporting internal teams. You will be reporting to the Head of Security and Infrastructure. Full-time - 100% Remote - Location: the UK, Germany, or Serbia  Rasa can assist with work authorization/visa sponsorship in Germany only. But we do not provide any relocation assistance or relocation packages.<h3>ABOUT THIS ROLE</h3>We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. The Infrastructure &amp; Security team works across the business, covering a variety of areas focused on making it easy for our customers to deploy our software and making it easy for our internal engineering teams to work effectively and securely. As a Senior DevOps Engineer, you'll make an impact on your team by:<ul style="min-height:1.5em"><li>Work to build and continuously improve the deployment process for Rasa products in a customer environment, using Kubernetes, Docker and Helm.</li><li>Support internal squads in developing their products, helping them to build reliable and secure CI pipelines.</li><li>Build, maintain and iterate on internal infrastructure utilising public cloud providers (AWS and GCP) including large Kubernetes clusters, managed services and GPUs.</li><li>Act as a subject matter expert for engineering squads during the design stage of work that has an infrastructure or deployment component, guiding squads towards answers that result in a good quality, secure solution.</li></ul><h3>ABOUT YOU</h3><ul style="min-height:1.5em"><li>You're obsessed with automation, reproducibility and reliability.</li><li>You take pride in teaching and learning from teammates.</li><li>You appreciate the importance of understanding customer needs, and how to build solutions that solve problems for our customers.</li><li>You can effectively communicate technical topics with stakeholders who may not be technical themselves.</li></ul>Technical Requirements<ul style="min-height:1.5em"><li>Significant experience working with Kubernetes, Docker and Helm.</li><li>Experience working with cloud infrastructure in AWS and GCP.</li><li>Experience using infrastructure as code tools, especially Pulumi.</li><li>Experience working with CI systems, especially Github Actions.</li><li>Experience of working with Python.</li><li>An understanding of the importance of security at all stages in the development and deployment process.</li></ul>Nice To Haves<ul style="min-height:1.5em"><li>Experience of working with OpenShift.</li><li>You have a nuanced understanding of big company processes and complex team dynamics and the ability to navigate them effectively, to better understand our customers.</li><li>You have prior experience of working in or with enterprise organizations with significant or complex security requirements, to better understand our customers.</li></ul>Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you!<h3>MEET YOUR TEAM</h3>The Infrastructure &amp; Security (InfraSec) team sits inside the Engineering function at Rasa, and we provide support to teams across the entire organization. The team is currently four people split across the UK and Serbia and is composed of individuals with a DevOps and Security Engineering background.WHAT YOU CAN EXPECT FROM US<ul style="min-height:1.5em"><li>Flexible hours and a dedicated remote budget</li><li>A stipend for personal development &amp; 6 paid education days to help you grow within your role</li><li>26 days of PTO + paid sick leave + paid public holidays</li><li>A Macbook, and other tech to help you to do your job</li><li>We have regular remote team events, as well as an annual company-wide offsite</li><li>Vitality Health (UK only) // Private Health optional (Serbia Only)</li><li>Equity options</li></ul><h3>ABOUT US</h3>Rasa is the leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly low-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa runs in production everywhere from startups to Fortune 500s, and provides the data privacy, security, and scalability needed by enterprises of every size. Rasa is privately held, with funding from Accel, Andreessen Horowitz, and Basis Set Ventures. <a target="_blank" rel="noopener noreferrer nofollow" href="http://www.rasa.com">www.rasa.com</a>Rasa is an equal-opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.