ThinkOn, Inc.

Reporting to the Technical IT Manager, the Sr. Solutions Engineer is responsible for operational procedures and availability for level three projects. This resource will be the main “local expert” for the assigned products and systems within ThinkOn environment. The Solutions Engineer must be capable captured the project needs, designing a feasible solution, and taking the technical lead on the deployment. The role will be recognized as an expert in ThinkOn products, services, practices with the ability to incorporate new technologies.&nbsp;\n You Will:<ul><li>Coordinate and own all issues escalated beyond level 2&nbsp;&nbsp;</li><li>Work effectively with cross functional teams, mentoring and providing technical leadership to level 2 team members&nbsp;&nbsp;</li><li>Have the ability to discern key aspects of a problem and address them at an early state by determining the best resolution&nbsp;&nbsp;</li><li>Effectively communicate to all parties involved&nbsp;&nbsp;&nbsp;</li><li>Architecture Design duties to help develop solutions to scale for cloud services provider.&nbsp;&nbsp;&nbsp;</li><li>Responsible for VMware based virtual platform and the solutions around it.&nbsp;&nbsp;&nbsp;</li><li>Concertation in the areas of ESXi, vCenter &amp; vCloudwith NSX-T&nbsp;&nbsp;</li><li>Backup, Replication, AD and Storage.&nbsp;&nbsp;&nbsp;</li><li>Servers (ESXi Host) configuration, deployment and management of physical servers and chassis/blades solutions like HPe, Cisco, Lenovo and Dell.&nbsp;&nbsp;&nbsp;</li><li>Coordinate and own level 3 projects and implementations pertaining to your assigned products/systems&nbsp;&nbsp;</li><li>Produce documentation for system deployment, operation and support&nbsp;&nbsp;</li><li>Provide complex system problem support, troubleshooting and problem analysis for different hardware and software components within ThinkOn systems&nbsp;&nbsp;</li><li>Maintain close interactions with all technical and project related teams within ThinkOn, customers and vendors&nbsp;&nbsp;&nbsp;</li><li>System deployment, integration and support activities for PDLC&nbsp;&nbsp;</li><li>Provide on call support for production systems&nbsp;&nbsp;</li><li>Perform other related duties as assigned&nbsp;&nbsp;</li><li>Bethego-toexpertforallThinkOnInfrastructureandservicesinconversationswithEngineering, Architects and Product&nbsp;&nbsp;</li><li>Ability to review new technology and build out POC plans for execution&nbsp;&nbsp;</li><li>Act as the technical leader to provide guidance and planning for Infrastructure Planning and Implementation Team to roll out new/existing services.&nbsp;</li></ul> You Have:<ul><li>Canadian or Permeant Residence status of 10+ years&nbsp;&nbsp;&nbsp;</li><li>5+ years of operational experience with VMware based virtual platforms&nbsp;&nbsp;</li><li>5+ years of operational experience with VMware Sphere (ESXi &amp; vCenter)&nbsp;&nbsp;</li><li>3+ years of operational experience with VMware Cloud Director environments&nbsp;</li><li>2+ years of operational experience with Cloud environments&nbsp;&nbsp;</li><li>2+ years of operational experience with NSX environments&nbsp;&nbsp;</li><li>3+ years blades and chassis administration (HPe, Cisco, Lenovo and/or Dell)&nbsp;&nbsp;</li><li>3+ years of fibre channel based storage administration&nbsp;&nbsp;</li><li>Solid understanding of routing and switching concepts and technology&nbsp;&nbsp;</li><li>Experience in a 24/7/365, multi-tiered large scale production environment.&nbsp;</li><li>VMware Certified Professional 6+ (VCP6 or higher)&nbsp;&nbsp;</li><li>Experience implementing and/or maintaining VMware vCloud environment&nbsp;&nbsp;</li><li>NSX-T implementation and management for vCloud environment&nbsp;&nbsp;&nbsp;</li></ul> Nice to Have:<ul><li>VMware Tanzu and Kubernetes experience would be considered an asset&nbsp;&nbsp;</li><li>Experience working with Hyperflex or HCI PIVOT3&nbsp;&nbsp;</li><li>Experience in migrating NSX-V to NSX-T on vCloud environment&nbsp;&nbsp;&nbsp;</li><li>Experience with IP Networking, routing, and switching&nbsp;&nbsp;</li><li>SOC or ISO audit/control experience (pertaining to environment security)&nbsp;&nbsp;</li><li>Experience with implementation and/or design of Veeam, Zerto, or CommVault&nbsp;</li></ul> \nBenefits and Perks: &nbsp;- A remote-first culture &nbsp;- Competitive compensation package&nbsp;- Flexible time-off for vacation; 5 personal days/year&nbsp;- Comprehensive health and dental benefits*- A $1,000* Wellness &amp; Learning allowance*- Eligible to join the ThinkOn Group Retirement Savings Plan*- Referral Bonuses for successful hires** These benefits are for full-time permanent employees only. Think On, Incorporated: Where Data ThrivesFounded in 2013, ThinkOn is a managed infrastructure services provider (MISP) with a global data center footprint, focused on empowering partners to do whatever they need to do with their data. ThinkOn’s team of data-obsessed experts protect clients’ data like it’s their own, making it more resilient, secure, actionable, and searchable. ThinkOn is Channel First and works with a global network of value-add resellers and managed service providers to provide creative, turnkey Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup-as-a-Service (BaaS) solutions and data management services that are fast, flexible, scalable, highly secure, and cost-effective with predictable pricing and no hidden fees. ThinkOn has data centers located across North America, the United Kingdom, Australia, and the Caribbean. Recognized for its substantial growth and global success, ThinkOn has been named to several notable lists, including The Globe and Mail’s Report on Business ranking of “Canada’s Top Growing Companies” (2021 and 2022), the Deloitte Technology Fast 500 (2021 and 2022), the Deloitte Technology Fast 50 (2021), CIOReview’s “Most Promising Backup Solution Provider” (2021), the Canadian Business “Growth List,” and Channel Daily News’ “Top 100 Solution Providers” (2021). ThinkOn is headquartered in Toronto, Ontario. To learn more, visit <a href="http://www.ThinkOn.com" class="postings-link">www.ThinkOn.com</a> Accessibility: ThinkOn is committed to a workforce that is reflective of diverse populations. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and accessibility standards across Canada, ThinkOn provides accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please let us know and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible and adheres to our corporate values. Learn more about our corporate values at <a href="http://www.ThinkOn.com/values/" class="postings-link">www.ThinkOn.com/values/</a>.