Building intelligent massage therapy to help people feel and live better, longer.

Aescape

This role is onsite in TaiwanWhat You’ll Be DoingAs a Supplier Quality Engineer, you will play a crucial role in ensuring the quality and reliability of materials, components and ultimately the end product supplied to Aescape by our suppliers and contract manufacturers.. You will be responsible for developing and maintaining a strong supplier quality program, ensuring supplier quality compliance by conducting supplier audits, and collaborating with cross-functional teams to resolve any quality-related issues. Your expertise will help us maintain the highest standards in product quality and develop strong partnerships with our suppliers.<ul style="min-height:1.5em"><li>Assist in establishing and maintaining an effective supplier quality management program, including supplier evaluation, qualification, and performance monitoring.</li><li>Collaborate with suppliers to address quality issues, implement corrective actions, and prevent future non-conformities.</li><li>Work closely with cross-functional teams, including procurement, engineering, and manufacturing, to drive continuous improvement and cost reduction initiatives.</li><li>Perform risk assessments on new and existing suppliers to mitigate potential quality and delivery risks.</li><li>Monitor key supplier performance metrics, analyze trends, and develop action plans to maintain and improve supplier performance.</li><li>Lead investigations into root causes of supplier-related quality issues and drive the implementation and internal review of corrective and preventive actions.</li><li>Support suppliers in the development and improvement of their quality management systems and processes.</li><li>Work closely with 3rd party inspection agencies to carry out inspections at finished goods level, deal with any issues that arise and support shipping approval. </li><li>Carry out new and existing vendor quality audits, put together vendor audit reports and track any open issues to a close. </li></ul>What You’ll Bring<ul style="min-height:1.5em"><li>5+ years of experience related to supplier quality management, quality control and manufacturing. </li><li>Bachelor's degree in Quality Management, Engineering or similar. </li><li>The ability to work independently, and as part of a team in a fast-paced and dynamic environment. </li><li>A positive can-do attitude</li><li>An understanding of the importance of ensuring and maintaining great supplier relationships. </li><li>Experience developing and maintaining an effective supplier quality management program, including supplier evaluation, qualification, and performance monitoring.</li><li>Proven capability assisting the suppliers with the implementation of required jigs and fixtures necessary for fitment, assembly and testing of the components and sub assemblies. </li><li>Proven understanding of material, and product inspection and testing across all stages of production including IQC, IPQC, FATP and OQC using AQL principals.</li><li>Prior experience and thorough understanding of Product Quality Planning and related process controls, including SPC, PFMEA, Process Validation, Quality Control Plan, etc.</li><li>Strong problem-solving skills and experience with the following processes e.g DMAIC, 8D, 5W, RCA.</li><li>Previous experience with Arena or a similar PLM system. </li><li>Fluency in Mandarin and English, written and verbal.</li><li>Previous experience with ISO 13485 quality management system and related requirements a bonus.</li><li>Must have own transport to travel to supplier locations around Taipei and must be willing to travel to other parts of Taiwan by other modes of transport as required.</li><li>A track record of collaborating with international cross-functional teams.</li><li>Strong desire to deliver high quality products every time! </li></ul>Who We Areescape (pronounced 'escape') is a first-of-its-kind lifestyle robotics company bringing people and robotics together for better living. Founded in 2017, Aescape has developed fully automated massage therapy to help hospitality, fitness and healthcare industries meet the rising demand for wellness services in the face of a growing global labor shortage. Aescape delivers exceptional massages: consistent, accessible, and on your terms. We’re proud to share that we’ve raised $70M pre-launch, affirming what we know to be true: we’re truly revolutionizing the massage experience. Founder Eric Litman (4 prior exits) is joined by a leadership team from Peloton, Tonal, Amazon, Accenture, Apple, Bird, Meta, and Intuitive Surgical. Named by Business Insider as one of the<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.aescape.co/copy-of-news"> top 22 innovative sports startups</a> We are inspired by individuals who are passionate, driven, and eager to learn. We value diverse perspectives and people who are resourceful, determined, and have a passion to make a difference in the world. Like our product, we empower people to reach their full potential with Aescape.Why You’ll Love Working Here<ul style="min-height:1.5em"><li>Join a trailblazing tech company anticipated to transform the massage industry</li><li>Making a difference with a product that empowers healthier and happier living</li><li>Team culture driven by passion, ambition, empowerment, inclusion, curiosity, and fun! </li><li>We’ll grow together—your personal and professional growth are equally important</li><li>An environment that empowers individuals, emboldens teams, and rewards achievement</li><li>Early stage equity in a company led by serial entrepreneurs with multiple exits</li></ul>At Aescape, we're looking for passionate, driven, curious people who love a challenge. You're encouraged to apply even if your experience doesn't precisely match the job description. Your other skills will shine and set you apart—especially if your career has taken some extraordinary twists and turns. We welcome diverse perspectives and people who aren't afraid to challenge assumptions. Join our team and you’ll see why we say, Try Once, Believe Forever.