APAC CI Implementation Consultant

THIS IS A FULLY REMOTE JOB
TO BE CONSIDERED, PLEASE SEND US A 2-MINUTE INTRODUCTION VIDEO TO [email protected]

About YOOBIC

YOOBIC is a digital workplace platform designed for frontline teams in retail and hospitality. Our mobile app helps businesses communicate, train teams, and manage operations all in one place.

We’re a global company with offices in London, Paris, New York, and Tel Aviv, working with 300+ brands like Boots, Lancôme, and Lidl. As we continue to grow, we’re expanding our Customer Implementation team.

About the Role

We’re looking for a Customer Implementation Consultant to join our team remotely in the APAC region.

In this role, you’ll lead the implementation of the YOOBIC platform for new clients, ensuring they are set up for success from day one. You’ll act as a project manager, consultant, and platform expert, working closely with clients across different industries.

What You’ll Do

Project Management

Lead end-to-end implementation of the YOOBIC platform
Plan, execute, and monitor project timelines
Work closely with clients to ensure smooth delivery

Client Consulting

Understand client business processes, needs, and challenges
Advise on best practices and change management
Help design strategies for long-term adoption and success

Platform Configuration

Set up and customize the YOOBIC platform for each client
Ensure the solution aligns with client goals and workflows
Provide guidance on how to maximize platform value

Workshops & Training

Lead workshops on best practices (change management, process improvement, etc.)
Train key users, including admins and leadership teams

Relationship Management

Build strong relationships with key stakeholders
Follow up regularly on client progress and performance
Identify opportunities for improvement and growth

What We’re Looking For

5+ years of experience in project management (implementation or consulting in software/SaaS)
Strong knowledge of Google Workspace tools
Excellent communication and presentation skills
Strong organizational skills and attention to detail
Ability to quickly learn and explain complex concepts
Problem-solving mindset and proactive attitude
Comfortable working in a fast-paced, international environment
Strong collaboration and relationship-building skills
Passion for technology, startups, and innovation
Fluent or native-level English

Why This Role is Exciting

Work with global clients across multiple industries
Play a key role in delivering impactful digital solutions
Collaborate with cross-functional teams (Product, Sales, Customer Success)
Fully remote opportunity within the APAC region