Assistant Lodge Manager - Remote Camp Nunavut

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

WHAT'S THE JOB?

The Assistant Lodge Manager supports the Project in the day-to-day operations of a remote-workforce accommodation site and helps ensure the safe, efficient, and consistent delivery of camp services. This role provides hands-on leadership across multiple departments, while supporting service standards, team accountability, guest experience, and operational continuity.

The Assistant Lodge Manager is a key operational support to the project and acts as the main on-site contact. The role also serves as a day-to-day liaison for the client and service provider, helping ensure contractual scope, site expectations, and operational priorities are consistently met.

This position requires fly-in/fly-out travel from Edmonton, Alberta, the Kitikmeot Region in Nunavut or Yellowknife, Northwest Territories, to the project site in Nunavut, with potential for weather-related delays or logistical challenges. This is a safety-sensitive position requiring drug and alcohol testing as a condition of employment.

Key Responsibilities:

• Support in overseeing daily site operations across culinary, housekeeping, front desk, maintenance coordination, travel administration, and guest services.
• Serve as a key point of contact for the client and service provider on day-to-day operational matters.
• Help ensure services are delivered in line with contractual scope, company standards, and client expectations.
• Support the timely resolution of guest concerns, service issues, and operational escalations.
• Culinary: support meal service execution, dining flow, bagged meals, and coordination with kitchen leadership.
• Housekeeping: support room inspections, cleaning standards, and readiness of guest rooms and common areas.
• Front Desk / Accommodations: support check-in/check-out, room assignments, guest communications, and issue tracking.
• Maintenance Coordination: log, communicate, and follow up on maintenance and safety-related work orders.
• ERP / Administration: maintain records, reports, purchase requests, inventory updates, and site documentation. Act as the fire warden in case of an emergency.
• Travel & Reservations: coordinate travel enquiries, flights, room reservations, arrivals/departures, and rooming updates.
• Support onboarding, training, scheduling, and performance follow-up across departments.
• Ensure associates are in their assigned areas and completing required tasks.
• Support payroll, timesheets, labour tracking, and expense control as assigned.
• Support compliance with company, clients, and legislative health and safety requirements.
• Participate in inspections, incident reporting, corrective actions, and quality processes.
• Help maintain standards for service quality, sanitation, and safe work practices.
• Coordinate flight manifests, shuttle schedules, and crew-change day flows with Workforce/Travel.

WHO ARE WE LOOKING FOR?

• Minimum 5 years of progressive management experience in hospitality, remote camp operations, or similar fields.
• Post-secondary education in business, hospitality, or a related discipline preferred.
• WHMIS and other relevant safety certifications (or willingness to obtain).
• Valid driver’s license and ability to travel as required.
• Proven success leading 300+ person teams and operating within defined budgets and KPIs.
• Ability to pass the Drug and Alcohol and Health Assessment is required
• Must be able to clear a Criminal Background Check

Other Skills and Competencies:

• Proven leadership and supervisory experience in hospitality, remote camp, or related operations.
• Strong client service focus with excellent interpersonal and communication skills.
• Financial management skills, including budgeting, forecasting, and cost control.
• Proficient in Microsoft Office Suite and operational management tools.
• Strong understanding of Health & Safety compliance.
• Ability to work independently with minimal direct supervision during remote shifts.
• Cultural sensitivity and adaptability in diverse team environments, including collaboration with Indigenous and Inuit staff

Other Skills and Competencies:

• Proven leadership and supervisory experience in hospitality, remote camp, or related operations.
• Strong client service focus with excellent interpersonal and communication skills.
• Financial management skills, including budgeting, forecasting, and cost control.
• Proficient in Microsoft Office Suite and operational management tools.
• Strong understanding of Health & Safety compliance.
• Ability to work independently with minimal direct supervision during remote shifts.
• Cultural sensitivity and adaptability in diverse team environments, including collaboration with Indigenous and Inuit staff

Working Conditions:

• Project-based role with primary work in Nunavut, flexibility for remote work when not on-site.
• Ability to work long shifts and rotational schedules (e.g., 3 weeks on / 3 weeks off or similar).
• Endurance to function effectively in remote northern climates, including extreme cold, wind, or lack of daylight during certain periods.
• Resilience under isolation conditions—long periods away from home with limited external contact.
• Occasional travel to other projects across Canada.
• Fly-in/fly-out arrangement; shared accommodations and meals provided while on-site.
• Extended periods away from home with possible weather-related travel delays.
• Must comply with all company and client health, safety, and operational standards.

WHAT’S IN IT FOR YOU?

• Enjoy excellent work-life balance with a 3 weeks on/3 weeks off rotation
• Benefits available from day 1
• Ability to expand skills in a large camp atmosphere
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader

Work schedule and remuneration:

Assistant Lodge Managers work on a rotational schedule of 3 weeks on/3 weeks off. Site locations are in remote settings, requiring either air travel to site, or via ground on our shuttle. You may be required to work nights, weekdays, weekends, and general holidays. Wages are paid on an hourly basis with a starting range of $27.00.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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