Email Marketing Specialist (CRM & QA Focus)
📧 Now Hiring: Email Marketing Specialist (CRM & QA Focus)
Full-Time | Remote
Are you the type of marketer who catches every typo, broken link, or targeting issue before a campaign goes live?
Do you enjoy owning execution while ensuring every detail is flawless?
We’re looking for an Email Marketing Specialist with a strong QA and operations mindset to support lifecycle campaigns across email, push, and in-app channels. This role is ideal for someone who thrives in structured environments, loves checklists, and takes pride in executing high-quality campaigns.
🌟 Why You’ll Love This Role
Be the quality gatekeeper for high-impact email and CRM campaigns
Work across email, push, in-app, and promotional campaigns
Collaborate with cross-functional teams in a fast-paced environment
Gain exposure to advanced lifecycle marketing tools and workflows
Grow into strategy, insights, and campaign optimization
💼 What You’ll Be Doing
As an Email Marketing Specialist, you’ll ensure campaigns are executed accurately, efficiently, and aligned with strategy.
🔍 Campaign QA & Execution
✔ Conduct end-to-end QA on email templates, flows, popups, and SMS campaigns
✔ Ensure consistency across branding, copy, targeting, and product alignment
✔ Validate all technical setups before launch (audience targeting, triggers, deliverability)
✔ Review campaigns across copy, code, and creative assets
⚙️ Campaign Operations
✔ Prepare and execute CRM campaigns (email, push, in-app, promotions)
✔ Schedule and deploy campaigns using ESP/CRM tools
✔ Monitor workflows and ensure campaigns align with strategy
📋 Project Management & Documentation
✔ Maintain campaign documentation: tickets, calendars, campaign overviews
✔ Update JIRA (or similar tools) and track campaign progress
✔ Join daily syncs to review workload and priorities
✔ Flag SLA risks, QA issues, and recurring errors to the team
✔ Identify gaps and continuously improve QA processes
🤝 Cross-Functional Collaboration
✔ Work closely with marketing, product, and creative teams
✔ Ensure alignment across stakeholders on timelines and deliverables
✅ Must-Have Qualifications
Experience using project management tools (Notion, Confluence, ClickUp, etc.)
Proficiency with JIRA (or similar), Slack, and Google Workspace
Experience reviewing, updating, and scheduling multi-channel digital campaigns
2+ years of experience with an ESP platform
1+ year of CRM QA experience (Braze is a strong plus)
Basic Google Sheets skills
Basic HTML knowledge
⭐ Nice-to-Have
Experience working with app-centric or mobile-first products
Basic knowledge of SQL or data querying
🧠 Who Thrives in This Role?
Detail-obsessed operators who double- and triple-check everything
Process-driven individuals who love checklists and structured workflows
Fast responders who can meet deadlines in a high-paced environment
Strong communicators with excellent written and spoken English
Team players who proactively flag issues and improve processes
📈 Growth Opportunities
Expand into campaign optimization and performance insights
Take on more ownership in lifecycle marketing strategy
Help refine and scale QA systems and operational processes
✨ If you’re passionate about flawless execution and want to make an impact in email marketing, apply now!