Internal AI Tools Specialist - 100% Remote - Europe @ Hostaway

NOTE: This is a FULLY remote role, but the candidate must be within Europe to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within Europe.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

We are looking for a tech-savvy builder who is obsessed with efficiency to join our team. This is a unique role that sits at the intersection of technology and business operations. You won't just be following instructions, you will be a creative problem solver who looks at repetitive tasks across our Operations, Sales, Marketing, and Customer Success teams and says, "I can build a solution for that.".

In this role, you will be supporting our internal teams by designing and deploying AI agents, API integrations, and automated workflows that remove friction and help our teams work smarter. This is a high-growth opportunity for an ambitious self-starter to get hands-on experience building the future of work.

What you will do

Translate Business Needs: Bridge the gap between technical possibilities and business goals. You will translate complex workflows into streamlined technical solutions.
Build & Automate: Design and implement internal tools, automations, and AI agents using a mix of low-code tools ( Zapier) and scripting (Python/JS).
Master API Integrations: Set up, maintain, and troubleshoot API connections between our internal software stack. You will ensure our systems "talk" to each other efficiently (e.g., syncing CRM data with AI tools).
Collaborate Cross-Functionally: Shadow our Sales, Marketing, and Customer Success teams to identify bottlenecks, pain points, and opportunities for automation.
Maximize Existing Resources: Creatively leverage and stretch our current tech stack to build solutions. You will need to be scrappy and lean, finding innovative ways to apply AI and automation within our existing tool stack without relying on additional budget or new software purchases.
Iterate & Improve: Launch tools quickly, gather user feedback from internal stakeholders, and continuously refine your solutions based on real-world usage.