Software Quality Analyst

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travellers.

SUMMARY
The Software Quality Analyst is responsible for executing and coordinating testing efforts to ensure software products meet established quality standards and business requirements. This role works closely with project teams to validate functionality, identify risks, and provide informed feedback on product design, usability, and readiness.

JOB DETAILS

• Corporate office is in Indianapolis, IN.
• Location: Indianapolis - Remote Schedules available
• Relocation Expenses Reimbursed: No
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position

PERKS

• Comprehensive benefits package including Medical/RX/Dental/Vision insurance
• 401k Plan with company match
• Paid Time Off and Company Paid Holidays
• Free employee parking
• Casual dress environment
• Tuition reimbursement plan

DUTIES AND RESPONSIBILITIES

• Designing and executing test plans and test cases for assigned features or projects
• Supporting the coordination of testing activities within assigned initiatives
• Analyzing test results and clearly documenting defects and quality risks
• Identifying, tracking, and managing software issues through resolution
• Collaborating with development, project, and business teams to ensure testing aligns with requirements
• Reviewing requirements and designs to identify gaps, risks, and test considerations
• Recommending improvements to testing practices and processes
• Accurately recording time and maintaining work items to support reporting and capitalization requirements
• Managing daily testing priorities to meet delivery timelines
• Escalating quality concerns and project risks to appropriate team members

QUALIFICATIONS AND REQUIREMENTS

Department‑Specific Skills

• Solid understanding of software testing methodologies, tools, and lifecycle processes
• Ability to design and execute test plans and test cases independently
• Ability to read and understand HTML, CSS, and JavaScript
• Demonstrates the ability to create and understand basic SQL queries
• Strong analytical and problem‑solving skills
• Effective communication and collaboration skills

Soft Skills

• Manages multiple assignments effectively
• Works independently while collaborating with cross‑functional teams
• Strong written and verbal communication skills
• Open to coaching and continuous improvement
• Adapts to changing priorities and project needs

PREFERRED SKILLS

• 3–5 years of experience working in the software development industry
• Strong experience with manual testing methodologies
• Experience with automated testing preferred
• Experience working in an Agile/Scrum environment

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.