OCC Supervisor
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an OCC Supervisor in Canada.
This role sits at the heart of a fast-paced aviation Operations Control Center, where real-time decision-making directly impacts flight safety, punctuality, and customer experience. You will oversee daily OCC activities, ensuring smooth coordination between flight dispatchers, pilots, maintenance, and ground operations. Acting as both a leader and operational expert, you will guide a high-performing team while maintaining strict regulatory compliance across complex, 24/7 flight operations. The environment is dynamic and high-pressure, requiring strong situational awareness and rapid problem-solving. You will play a key role in optimizing operational performance and minimizing disruptions across a global aviation network. This is a critical leadership position for someone who thrives in operational excellence and aviation coordination.
Accountabilities:
- Oversee daily Operations Control Center (OCC) activities ensuring compliance with aviation regulations, company policies, and safety standards
- Coordinate flight operations including flight planning, crew scheduling, aircraft assignment, and resource allocation
- Monitor real-time operational performance and proactively manage delays, disruptions, and irregular operations
- Collaborate with pilots, flight crews, dispatchers, maintenance, and other stakeholders to ensure smooth operations
- Implement contingency plans during operational disruptions such as weather events or technical issues
- Conduct quality investigations and support corrective and preventive actions
- Lead team coaching, communication, and continuous improvement initiatives
- Ensure compliance with international aviation authorities and regulatory frameworks (e.g., Transport Canada, FAA, EASA)
- Minimum 1+ year of experience in aviation operations, preferably within an OCC environment
- Strong knowledge of aviation regulations, flight planning, and operational procedures
- Excellent communication skills in French and English (additional languages are an asset)
- Ability to work in a 24/7 operational environment with rotating shifts (evenings, weekends, holidays)
- Strong decision-making and problem-solving skills under pressure
- Excellent organizational and multitasking abilities
- Proficiency with aviation operations software and communication systems
- Strong attention to detail and commitment to safety and customer service
- Leadership mindset with ability to work independently and in a team
- Competitive compensation package
- Full benefits coverage
- Flexible and supportive work environment
- Collaborative and dynamic team culture
- Recognition of contributions and performance
- Career growth opportunities in aviation operations
- Engaging and safety-focused workplace
Requirements:
Benefits:
How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
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