QA Analyst / Software Tester (Tier 2 Support – Release & Defect Validation) (PL 827)

Location: Fully Remote (India or LATAM)

Shift Timing: Primary Support Window 5:30 PM – 8:30 AM IST

Standard of 9 hours/day within the Primary Support Window (including a 1-hour break → 8 working hours)

Employment Type: Long Term Contract

About Paralucent
Paralucent brings clarity to complex work, helping organizations move beyond complexity toward clarity through practical, thoughtful technology solutions.

Paralucent Core Values
We’re Driven to deliver real outcomes, and we Take Ownership from first question to final result. We’re Creative Problem Solvers who cut through complexity to bring clarity, and we’re Humbly Confident (high standards, low ego, always learning). Above all, we’re Customer Centric: we build with empathy, partner closely, and measure success by the impact we create for the people who rely on what we deliver.

Why This Role Matters
You’re the quality gate between Tier 2 fixes and production stability. You’ll turn fast-moving fixes and releases into verified outcomes, preventing repeat incidents, reducing rework, and helping releases land cleanly across a mixed portfolio of vendor-supported SaaS and custom .NET / Microsoft SharePoint applications.