Program Launch Specialist - Southwest: Phoenix / San Diego / Los Angeles

RemoteFull-timePosted about 4 hours ago
Description
Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.
The Opportunity That Awaits You:
The Program Launch Specialist drives rapid referral activation, early utilization growth, and procedural conversion at newly launched Aquablation Therapy sites. The Program Launch Specialist acts as an extension of the regional commercial team during the first 90–120 days of new program launches — working through RSRs/ASRs to train office staff, optimize referral pathways, and ensure operational readiness. The Program Launch Specialist supports the core team without replacing their role, driving early adoption and sustainable patient flow. Perfect for someone who loves tough challenges, this role demands exceptional focus, planning, and consistent execution at a high standard. It’s built for individuals who want to work hard, grow fast, and make a visible, meaningful impact.
What Your Day-To-Day Will Involve:

  • Partner with ASM/TM to activate Aquablation patient pathways post-launch.
  • Support Procedure Activation Success in Office and Hospital.
  • Activate the referral funnel to convert BPH treatments aligned with the physician’s treatment algorithm and selection criteria.
  • Activate the operational function of Aquablation Days in the Hospital with Revenue Cycle and OR Block
  • Train office staff on patient identification, scheduling, and referral flow.
  • Collaborate with schedulers and administrators on billing, coding, and pre-authorization readiness.
  • Train offices on operational and financial efficiencies to support adoption.
  • Support surgeon champion development and conversion of respective procedures to Aquablation.
  • Coordinate with Marketing and Reimbursement to deploy patient and staff education tools.
  • Track patient flow, conversion rates, and reimbursement turnaround times
  • Performance Metrics
  • Referral and conversion rate growth.
  • Case volume in first 90 days post-launch.
  • Efficiency to first 10 procedures within 60 days of PO
  • Aquablation days measured by 4-6 procedures per day
  • Patient pathway activation efficiency.
  • Reimbursement cycle time and billing accuracy.
  • Stakeholder satisfaction and readiness.

  • The Qualifications We Need You to Possess

  • Bachelor’s degree required; MBA preferred.
  • 5–12 years in medical device sales, market development, or commercial operations (urology preferred).
  • Strong understanding of referral dynamics, reimbursement, and hospital workflows.
  • Proven ability to influence physician and office adoption.
  • Analytical, data-driven mindset with strong collaboration skills.
  • Willingness to travel up to 50%.

  • Base salary for this position is $110,000.00
    Understanding PROCEPT's CultureAt PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances. An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!BENEFITS OF WORKING AT PROCEPT! PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!
    EQUAL EMPLOYMENT OPPORTUNITY STATEMENTPROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.PAY RANGE TRANSPARENCYProcept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.WORK ENVIRONMENTWe’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.
    PROCEPT BioRobotics – Applicant Privacy NoticeWhen you submit an application on this site, PROCEPT BioRobotics collects the personal information you provide. This may include your name, email address, phone number, résumé or CV, LinkedIn profile, and any optional demographic information you choose to share, such as gender or ethnicity. We use this information to review your application and assess your suitability for the role.To learn more about how we handle personal information, including your rights under applicable privacy regulations, please read our full Privacy Notice at: [Privacy Policy].
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    About PROCEPT BioRobotics

    Founded

    2009 (over 17 years ago)

    People

    501-1000 employees

    Industry

    Medical Equipment Manufacturing

    Type

    Public Company

    Locations

    Links