Senior Project Manager (US remote- EST/CST regions only)
QAD is building a world-class SaaS company, providing enterprise software solutions globally. We are a virtual-first company, enabling our team to work primarily from home, while fostering a collaborative culture focused on growth, innovation, and well-being. We value diversity and strive for an inclusive environment where everyone feels empowered to contribute to our success.
This is a remote position within US but we will only consider candidates located in midwest/east coast states (CST and EST time zones) due to extensive travel requirement in those regions
Lead end-to-end ERP implementation projects from initiation through go-live and post-deployment stabilization.
Apply PMI project management methodologies (Initiating, Planning, Executing, Monitoring & Controlling, Closing) to ensure predictable, on-time, and on-budget delivery.
Define and manage project scope, schedule, budget, risks, assumptions, and dependencies in alignment with the Statement of Work.
Establish and maintain integrated project plans, including milestones, deliverables, resource assignments, and critical paths.
Enforce formal change control processes to ensure all scope changes are documented, estimated, approved, and tracked.
Facilitate project governance, including steering committee meetings, executive communications, and formal project status reporting.
Participate in and deliver internal and customer-facing project reviews, including financial, delivery, and risk assessments.
Coordinate cross-functional teams (functional consultants, technical resources, client stakeholders, and third-party vendors).
Ensure deliverables meet defined acceptance criteria and quality standards before the customer signs off.
Proactively identify, escalate, and resolve project risks and issues using structured mitigation and contingency planning.
Drive customer adoption and readiness through effective planning of testing, training, cutover, and go-live activities.
Align service delivery with ITIL principles, particularly around incident, change, and release management during deployment.
Maintain accurate project documentation and ensure compliance with internal delivery standards and contractual obligations.
Leverage Professional Services Automation (PSA) systems (e.g., Certinia or equivalent) for project financials, forecasting, resourcing, and billing accuracy.
Specific Requirements
Minimum 8 years of experience as Project Manager leading complex enterprise software/IT implementations, preferably in manufacturing, distribution or supply-chain environments.
Based in the East and Central regions of the United States.
Excellent verbal and written communication skills, with the ability to engage executive and operational stakeholders.
Highly organized, detail-oriented, and capable of managing multiple concurrent projects.
Willingness and ability to travel up to 50% as required by project needs.
Strong customer-facing skills with a consultative, results-driven mindset.
Preferred: Experience managing enterprise-level ERP projects (QAD; SAP, Oracle, or similar ERP experience)
PMP certification preferred, but not required
Key Performance Indicators (KPIs)
Project Margin: Deliver projects within approved budgets while meeting or exceeding margin targets.
Billable Utilization: Maintain target billable utilization rates aligned with role expectations.
Customer Satisfaction: Achieve high customer satisfaction scores (CSAT/NPS) at key project milestones and closure.
Time to Value / Time to Go-Live: Meet or improve planned go-live dates and accelerate customer realization of business value.
Open Paid Time Off (PTO): We trust our employees to manage their time effectively and take the time they need to recharge.
Generous Paid Parental Leave: We support growing families with fully paid leave, offering 8 weeks for birth parents and 6 weeks for non-birth parents to bond with their new child.
Comprehensive Health Coverage: We offer a variety of robust medical, dental, and vision plans, giving you the flexibility to choose the best option for your needs.
Strong Financial Future: Secure your retirement with our 401(k) plan that includes an immediate company match of 50% on the first 6% of your contributions.
Wellness & Lifestyle Support: We invest in your well-being with a health club and home fitness reimbursement and a home office stipend to support a productive and healthy work environment.
Our Culture & Community
Diversity & Inclusion: Our commitment to inclusion is reflected in everything we do. We are proud to have a strong, diverse team and empower every voice. Our Women Inspiring Success and Empowerment (WISE) program is a powerful community dedicated to empowering women, fostering a supportive environment, and creating meaningful experiences.
Employee Engagement: We believe your voice matters. Through our Speak-Up employee engagement survey and other initiatives, we actively listen to your feedback to continuously improve our workplace.
Celebrating Success: We recognize hard work and achievements, big and small. Our KUDOs program and Best of QAD awards highlight outstanding contributions and ensure every milestone is recognized and appreciated.
Base pay range: $145,000-165,000 USD Annual + company performance bonus. Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
About QAD:
QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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