Quality & Compliance Administrator PMO (R-00174)

True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.

True Zero Technologies is seeking an organized, process-driven Quality & Compliance
Administrator to support the growth and maturity of the PMO. This role maintains and
improves the Quality Management System (QMS), supports compliance with CMMI, CMMC, ISO
9001, ISO 20000, and ISO 27001, and ensures operational compliance across government
contracts and IDIQ vehicles. The role coordinates audits, manages compliance documentation,
monitors contractual obligations, standardizes governance, and drives continuous
improvement

Job Responsibilities

Quality Management & Continuous Improvement

Maintain and improve the QMS.

Manage controlled documents, policies, procedures, templates, and SOPs.

Coordinate document reviews, version control, approvals, and updates.

Track corrective and preventive actions (CAPA).

Support PMO governance and process standardization.

Compliance Framework Management

Support CMMI, CMMC, ISO 9001, ISO 20000, ISO 27001, and customer-required frameworks.

Maintain evidence repositories and compliance documentation.

Coordinate evidence collection and audit readiness.

Track remediation actions and gap assessments.

Government Contract & IDIQ Compliance

Government Contract & IDIQ Compliance

Monitor contract deliverables and reporting requirements.

Maintain compliance calendars and milestones.

Support startup, transition, and closeout activities.

Review contract requirements for operational impacts.

Track SLA, KPI, and Quality Control Plan compliance.

Internal Audit & Governance

Plan and coordinate internal audits.

Support external certification audits.

Track findings through closure.

Prepare audit reports and executive summaries.

PMO Support

Review project documentation for quality and completeness.

Support governance reviews and project health assessments.

Maintain PMO templates and standards.

Capture lessons learned and improvement opportunities.

Reporting & Metrics

Develop dashboards for compliance, audits, certifications, contract performance, and PMO
maturity.

Provide monthly executive reporting.

Knowledge & Documentation Management

Maintain centralized compliance repositories.

Support document retention requirements.

Keep templates and policies current.

Job Qualifications

3–7 years of experience in PMO, Quality, Compliance, or Program Management.

Experience supporting government contracts.

Strong organization, documentation, and communication skills.

Experience coordinating audits or compliance activities.
Preferred Qualifications

Experience with ISO, CMMI, CMMC, NIST 800-171, NIST 800-53.

Experience with Jira, Confluence, Microsoft 365, SharePoint, Power BI, or Smartsheet.

Highly organized, detail-oriented, collaborative, self-motivated, process-focused, and
committed to continuous improvement.

We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy: - Competitive salary, paid twice per month - Best in class medical coverage - 100% of medical premiums covered by True Zero - Company wide new business incentive programs - Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.) - 3 weeks of PTO starting + 11 Paid Holidays Annually - 401k Program with 100% company match on the first 4% - Monthly reimbursement of Cell Phone and Home Internet costs - Paternity/Maternity Leave - Investment in training and certifications to broaden and deepen your technical skills