Placement Support Intern (Fully Remote)
About Virtual Internships
We're on an ambitious and challenging mission to provide guaranteed internships to anyone, anytime, anywhere—no one else is doing this at our scale! Regardless of background, major, location, or career field, every student can gain invaluable experience at innovative companies worldwide, significantly enhancing their employability and career readiness. Trusted by universities, governments, foundations, and online education institutions, we’re transforming learners' lives globally.
Our growth and impact have been recognized globally:
$14.3million Series A fundraise announced in September 2022, with investors including Hambro Perks, Sequoia India & Surge, Arsenal Growth, Kaplan, and Ascend Vietnam Ventures
Ranked 20th out of 13,000 organizations to “Escape To in 2023”Featured as a Top 100 EdTech Startup by HolonIQ in 2021, 2022, and 2023
Rated as a Top 50 Rising Startup by Tech in Asia in 2022
Remote-first with 100+ employees across 20+ countries globally
B2B EdTech product, trusted by 100+ universities, 10,000+ interns, and 14,000+ companies
We believe candidates should have a clear view of how we work before deciding to apply. Explore our VI-P Guide to learn more about our values, how we operate, how we design our packages, and what it’s like to work at Virtual Internships.
Your Role
Virtual Internships connects students with host companies around the world, supporting them throughout their internship experience.
Our Placement Success Advisors (PSAs) manage the relationship and escalation side of the programme, but many of the day-to-day operational workflows require consistent execution, accurate tracking, and timely follow-up.
As a Placement Support Intern, you will support the operational delivery of the internship experience by managing structured workflows, tracking required actions, sending scheduled communications, and escalating exceptions to the relevant PSA when needed.
This is a 3-month, unpaid internship focused on providing you with hands-on experience in a process-driven role focused on reliability, organisation, and attention to detail. You will work within clearly defined systems and procedures, with support and training provided throughout the internship.
What You'll Be Doing
University Requirement Tracking
Monitor and update tracking systems for university partner requirements, including internship documentation, assessments, and programme deadlines.
Updating trackers accurately
Monitoring outstanding requirements
Flagging overdue or missing items in the PSA
Escalating cases that fall outside expected timelines
Assessment Reminder Workflows
Manage structured reminder workflows for intern assessments and required submissions.
Sending reminder communications according to schedule
Tracking responses and completion status
Updating internal systems accurately
Escalating non-responsive cases to the PSA
Internship Onboarding Communications
Send onboarding communications to interns and host supervisors prior to internship start dates.
Sending templated onboarding emails
Confirming communications have been delivered
Tracking onboarding completion status
Flagging missing responses or onboarding delays
Week 1 Engagement Check-Ins
Conduct structured Week 1 outreach to interns and host supervisors to confirm internship engagement has started.
Sending check-in communications
Logging responses and engagement status
Tracking non-responsive cases
Escalating concerns or risk indicators to the PSA
Operational Tracking & Administrative Support
Maintain accurate operational records and support the PSA team with structured administrative workflows.
Updating internal trackers and CRM systems
Maintaining accurate notes and statuses
Following defined operational procedures
Identifying and flagging inconsistencies or missing information
Who We're Looking For
We are hiring based on work habits, reliability, and attention to detail rather than academic background.
You may be a strong fit for this role if you:
Follow structured processes consistently
Pay close attention to detail
Communicate clearly and professionally in writing
Ask questions when something does not match the expected process
Are organised and comfortable managing repetitive workflows
Are comfortable learning new systems and tools with guidance
This role is best suited to someone who values consistency, accountability, and operational accuracy.
Tools & Training
You will receive training and support on:
HubSpot (CRM)
Internal operational systems
Notion (knowledge management)
Internship workflow processes
No prior experience with these tools is required.
What You'll Gain
Real Operational Experience
You will contribute to live internship operations supporting interns and host companies globally.
Professional Systems Exposure
Gain hands-on experience using operational and customer success tools used across global organisations.
Structured Development
Receive regular feedback, defined expectations, and clear workflow training throughout the internship.
Professional Reference
Successful completion of the internship will include a professional reference supported by documented performance and contribution.
Equality & Diversity
Virtual Internships is an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure all applicants are treated equally and fairly throughout our recruitment process.
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