Senior Logistics Coordinator (EU Logistics)

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

We are looking for a highly organized and detail-oriented Senior Logistics Coordinator to support daily shipment coordination, customer communication, and operational execution across domestic and international freight movements.

Role in one line

A logistics professional responsible for shipment building, booking coordination, proactive customer updates, and operational communication across domestic and international freight movements.

What you will do:

•Coordinate, plan and monitor orders received from the Client.

•Select the most suitable carrier for each shipment based on cost, service quality, and equipment

requirements.

•Actively search for and onboard new carriers, support their implementation into operational processes,

maintain strong and professional relationships with all contracted and non-contracted carriers, negotiate

transport rates, and handle settlements in case of additional or unforeseen costs.

•Troubleshoot any potential or pending shipment problems; provide assistance in any shipment deficiencies

and immediately investigate and bring them to resolution.

•Key liaison between the Odyssey Client(s) organization and the selected Logistic Service Providers (LSP).

•Answer track and trace questions.

•Maintain/Set up Master Data if applicable.

•Train others as required, using/creating the agreed training documentation.

•Work cooperatively and productively with all internal and external stakeholders in accordance with

Odyssey standards.

•Issue and distribute reports to internal and external stakeholders.

•Report any potential service failures to appropriate internal and external stakeholders.

•Provide input on carrier performance for LSP performance review meetings.

•Provide input on transport logistics-related complaints upon request of the Quality department.

•Provide backup support for other logistics coordinators and team members.

•Provide operational support on Clients’ projects as needed.