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CallMiner

Software Development201-500 employeesPrivately HeldFounded 2002

The global leader in AI-powered conversation intelligence and customer experience (CX) automation.

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. CallMiner captures and analyzes 100% of omnichannel customer interactions, delivering deep intelligence to optimize processes, enhance agent performance, and automate workflows and conversations at scale. With advanced AI and industry-leading analytics, CallMiner helps organizations transform customer insights into operational efficiency, cost reductions, and faster, data-driven business decisions. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.

Specialties

Performance ManagementBusiness IntelligenceCall Center Operational EfficienciesCustomer SatisfcationAgent ProductivitySpeech AnalyticsText AnalyticsVoice of CustomerCustomer ExperienceConversation Intelligence

2 open remote positions

United States

Full-time

Posted about 6 hours ago

DevOpsAWSAzureBashCI/CD

United States

Full-time

Posted about 1 month ago