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Zingtree

Software Development51-200 employeesPrivately HeldFounded 2020

Intelligent Process Automation for Customer Support

Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Our AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. We specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. Our primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. At Zingtree, our company values are Action, People, Expertise, Transparency, and Ownership. Our culture drives us to innovate and deliver exceptional solutions for our customers.

Specialties

CX Automation PlatformArtificial IntelligenceGenerative AICX FlowsCX AnswersCX ActionsCX InsightsBusiness Process AutomationCustomer SupportCall CentersSelf-Service SupportKnowledge ManagementDecision Tree SoftwareAgent ScriptingAgent AssistWorkflow AutomationIntegrationsProcess AutomationIntelligent Process Automation

3 open remote positions

United States

Full-time

Posted 4 months ago

DevOpsAWSBashCI/CDGitHub

United States

Full-time

Posted about 1 year ago

JavaScriptJSON

United States

Full-time

Posted about 1 year ago

JavaScriptJSON